Better at Home Services for Seniors

S.U.C.C.E.S.S. Senior Services are aimed at providing services to seniors to support them at home. Food security can have an impact on their quality of life and provide a crucial role in providing companionship, reducing feelings of loneliness, and enhancing mental wellbeing. We are looking for heart-warming volunteers to call seniors and take their weekly grocery orders.

Work Location:

• Remote

Key Responsibilities

• Taking Weekly Grocery Orders – Maintain accurate record of grocery items needed by the seniors and relying orders to staff according to ordering schedule.
• Maintain Regular Calls – Committing to regular calls (weekly) to provide consistent companionship and build a trusting relationship.
• Social Interaction – Engage in conversations and update staff of any potential concerns about the client.
• Training and reporting – Participate in any required training provided and report back on visits as required to ensure the safety of both the volunteer and the senior.

Time Commitment and Schedule

• Call 3-4 seniors per week to take grocery orders on an agreed upon schedule.       
• Each order takes 15-30 mins.
• 3-month minimum commitment preferred 

Qualifications

• Age 19 years or older
• Intermediate English or above
• Additional languages are an asset
• Training and/or experience supporting seniors and/or person with disabilities (an asset)
• Training and/or experience in counselling (an asset)
• Available to attend and complete volunteer orientation and training sessions
• Clear Criminal Record Check 

Personal Traits/ Qualities Desired

• Patient, caring and compassionate
• Able to establish good rapport with seniors
• Reliable, punctual and responsible
• Respects and promotes diversity and inclusion 

Orientation and Training Provided

• General orientation to S.U.C.C.E.S.S
• Specific orientation and training for the volunteer position

Benefits of Volunteering

• Support seniors in the community to remain healthy, active, and independent
• Learn and gain experience from working with seniors
• Volunteer appreciation event
• Letter of Reference available upon request after completion of 6 months volunteering

Supervision

This position will be supervised by the Senior Services Coordinator.

Benefits to Volunteering

• Gain valuable experience and learn new skills
• Make social connections with seniors in your community
• Help seniors live more comfortably in their own homes while maintaining important social inclusion. 
• Receive a letter of recommendation after 40 hours of volunteering

Application and Screening Process: 

Please apply by clicking the "Fill in an Application" button. While we appreciate all applicants, only selected applicants will be interviewed prior to placement and must have a criminal record check clearance before volunteering. Thank you!

For enquiries please contact our Senior Services Coordinator Queenie Ngan at queenie.ngan@success.bc.ca or Charlotte Wong at charlotte.wong@success.bc.ca.