Better at Home Services for Seniors

S.U.C.C.E.S.S. Senior Services are aimed at providing services to seniors to support them at home. Food security can have an impact on their quality of life and provide a crucial role in providing companionship, reducing feelings of loneliness, and enhancing mental wellbeing. We are looking for dedicated volunteers who enjoys one-on-one connections with seniors and driving them to supermarkets to shop for groceries.

Work Location:

• Vancouver (Hastings-Sunrise area)
• At various supermarkets chains eg. Superstore,
• At various local neighbourhood grocery stores

Key Duties and Responsibilities

• Drive seniors to supermarket and assist and accompany them during the shopping process as needed
• Build rapport with client
• Lifting of heavy grocery is done at the discretion of the volunteer
• Communication with staff – Update staff of any potential concerns about the client
• Training and reporting – Participate in any required training provided and report back on visits as required to ensure the safety of both the volunteer and the senior

Time Commitment and Schedule

• Commit to making weekly/ bi-weekly trips to the supermarket with the client – exact date and time to be set up with the assistance of the Senior Services Coordinator
• Each trip takes 1-2 hours (includes pick up/drop off, shopping time)
• 3-month minimum commitment preferred

Qualifications

General

• 19 years or older
• Criminal record check is required
• Available to attend and complete volunteer orientation and training sessions
• Able to speak English at an intermediate level

• Additional languages like Cantonese and Mandarin are an asset

Driving and Vehicle

• A valid Class 5 driver’s license
• 5+ years of driving experience 
• Driver’s Abstract is required
• Access to a personal vehicle (mileage will be reimbursed) or car share (reservation will be reimbursed)
• If driving personal car, standard insurance with Enhanced Care and a minimum of $3 million in Third Party Liability coverage

Personal Traits/ Qualities Desired

• Patient, caring and compassionate
• Able to establish good rapport with seniors
• Reliable, punctual and responsible
• Respects and promotes diversity and inclusion

Orientation and Training Provided

• General orientation to S.U.C.C.E.S.S
• Specific orientation and training for the volunteer position

Benefits of Volunteering

• Support seniors in the community to remain healthy, active, and independent
• Learn and gain experience from working with seniors
• Volunteer appreciation event
• Letter of Reference available upon request after completion of 6 months volunteering

Supervision

This position will be supervised by the Senior Services Coordinator.

Benefits to Volunteering

• Gain valuable experience and learn new skills
• Make social connections with seniors in your community
• Help seniors live more comfortably in their own homes while maintaining important social inclusion.
• Receive a letter of recommendation after 40 hours of volunteering

Application and Screening Process:

Please apply by clicking the "Fill in an Application" button. While we appreciate all applicants, only selected applicants will be interviewed prior to placement and must have a criminal record check clearance before volunteering. Thank you!

For enquiries please contact our Senior Services Coordinator Queenie Ngan at queenie.ngan@success.bc.ca.