Richmond Immigrant Settlement & Integration Program

Current Volunteer Openings - Richmond Service Centre: Front Desk Assistant (Mandarin, Cantonese)

We are recruiting volunteers with the following language abilities to support our Front Desk reception at our Richmond Service Centres.  


We are recruiting Mandarin and/or Cantonese speakers for our S.U.C.C.E.S.S. Richmond office.


Work Location:

S.U.C.C.E.S.S. Service Centre- Caring Place

200 - 7000 Minoru Blvd.

Richmond, BC V6Y 3Z5


Key Responsibilities:

  • greeting walk-in clients
  • answering phones
  • communicating to clients in their first language
  • helping clients make appointments with staff and register for workshops, classes or events
  • promoting programs and services
  • assisting Program Assistants with administrative tasks when needed


Time Commitment and Schedule:

We ask a minimum commitment of 40 hours.  Shifts occur Monday-Friday between 9am and 5pm. AM shift: 9am – 1pm, PM shift: 1 – 5pm.


Qualifications Required:

  • Intermediate Level of English or above
  • Intermediate Level or above of Mandarin and/or Cantonese
  • 19 years or older
  • Must be willing to conduct a criminal record check
  • Customer service experience (an asset)


Personal Traits/ Qualities Desired:

  • Able to work in a fast paced environment
  • Friendly and welcoming


Orientation and Training Provided:

  • General orientation to S.U.C.C.E.S.S
  • Specific orientation to the volunteer position


Benefits of Volunteering:

  • Support the work of S.U.C.C.E.S.S. in our mission to build bridges, harvest diversity and foster integration through service and advocacy
  • Gain customer service/ social service experience


  • This position will be supervised by a S.U.C.C.E.S.S. Program Assistant.


Application and Screening Process:


External Posting: Please apply at and indicate you are applying for the ‘Front Desk Assistant’ position.

Selected applicants will be interviewed prior to placement and must have a criminal record check clearance prior to volunteering.

Schedule Summary

This activity generally occurs on

  • Monday - Morning, Afternoon
  • Tuesday - Morning, Afternoon
  • Wednesday - Morning, Afternoon
  • Thursday - Morning, Afternoon
  • Friday - Morning, Afternoon