Tri-Cities Immigrant Settlement & Integration Program

Current Volunteer Openings - Front Desk Assistant (Farsi, Korean, Mandarin, Cantonese)

To Apply- Please click the 'Fill in an Application' button. 

We are recruiting volunteers with the following language abilities to support our Front Desk reception at our Tri-Cities Service Centres.  

We are recruiting Farsi & Korean speakers for our Henderson Location.

We are recruiting Farsi, Korean, Mandarin & Cantonese speakers for our North Road Location.

Work Location:

S.U.C.C.E.S.S. Service Centre- North Road Location

435B North Road

Coquitlam, BC V3K 3V9


S.U.C.C.E.S.S. Service Centre- Henderson Location

#2058 - 1163 Pinetree Way

Coquitlam, BC V3B 8A9

Key Responsibilities:

  • greeting walk-in clients
  • answering phones
  • communicating to clients in their first language
  • helping clients make appointments with staff and register for workshops, classes or events
  • promoting programs and services
  • assisting Program Assistants with administrative tasks when needed

Time Commitment and Schedule:

We ask a minimum commitment of 40 hours.  Shifts occur Monday-Friday, afternoon shift: 1 – 5pm.

Qualifications Required:

  • Intermediate Level of English or above
  • Intermediate Level or above of Farsi, Korean, Mandarin or Cantonese
  • 19 years or older
  • Must be willing to conduct a criminal record check
  • Customer service experience

Personal Traits/ Qualities Desired:

  • Able to work in a fast paced environment
  • Friendly and welcoming

Orientation and Training Provided:

  • General orientation to S.U.C.C.E.S.S
  • Specific orientation to the volunteer position

Benefits of Volunteering:

  • Support the work of S.U.C.C.E.S.S. in our mission to build bridges, harvest diversity and foster integration through service and advocacy
  • Gain customer service/ social service experience

Schedule Summary

This activity generally occurs on

  • Monday Afternoon
  • Tuesday Afternoon
  • Wednesday Afternoon
  • Thursday Afternoon
  • Friday Afternoon