Canadian Cancer Society - Vancouver


Daffodil Campaign - Door-to-Door - Appreciation Caller

POSITION OVERVIEW 

Are you a team player and looking for opportunities to make a positive impact in your community?  Looking to use your office skills and people skills in a meaningful way? 

Represent the Society and support the Revenue Development team by engaging returning event day participants, volunteers and community supporters.

The Canadian Cancer Society relies on community members as a volunteer workforce and for the fundraising that helps achieve our mission. Campaign Engagement Assistants play a direct role in maintaining and building the networks that support our fundraising efforts, build awareness, and impact our mission through cancer prevention, research, and support for those facing the disease.

SUMMARY OF RESPONSIBILITIES

  • Represent the Society and steward new and previous relationships with participants
  • Conduct telephone calls (warm calls) to thank Canvassers
  • Answer volunteer questions or refer to relevant staff person
  • Update volunteer information as necessary
  • Respect and maintain confidentiality, standards and ethics

BENEFITS

  • Play an integral role in the support of the mission, vision and values of the Society
  • Enhance engagement, administrative, team work and organizational skills
  • Enhance the experience of campaign volunteers and clients with a personal phone call
  • Join a team of enthusiastic and interesting people who share a passion for cancer prevention

TRAINING & SUPPORT

  • Volunteer Orientation (on-site and position specific)
  • Ongoing support provided by Annual Giving Coordinator

SKILLS & QUALIFICATIONS

  • Friendly and outgoing with a clear voice and polite telephone manner
  • Previous experience phone calling and with a focus on engagement and customer service
  • Experience engaging and working with diverse groups of people
  • Excellent command of the English language. Fluent in other languages would be an asset
  • Willingness to learn about The Society’s activities across the Region

COMMITMENT 

2 hour shifts 

Location - Division Office - 625 Howe Street, Vancouver