BC - Vancouver - Daffodil Ball - Daffodil Ball Vancouver - VIP Table Concierge
VIP Table Concierge
Number of positions available: 12
Diamond and Gold Table guests have paid a significantly higher price for their tables. VIP Table Concierges assist these VIP Guests as needed throughout dinner to help ensure they have an enjoyable evening.
DESIRABLE SKILLS & EXPERIENCE:
Excellent customer service skills and a desire to help ensure an excellent experience for our VIP Guests.
Excellent communications skills.
Warm, friendly and professional demeanour.
Each VIP Concierge will be assigned to approximately 2-3 VIP Tables.
Welcome each guest to their table as they arrive
When table is full, please use script given to introduce yourself
Stand nearby and watch your assigned tables in case a VIP Guest needs you
Guests may need you to do things such as the following:
Get them a Ticket Seller to sell them a Dipping for Diamonds Game Ticket
Locate a hotel server so they can order a bottle of wine
Assist them in placing a bid on a specific Silent Auction Item by using the electronic bidding tablets located at their table
Please assist guests with any reasonable request
If you are unable to answer a guest’s question ask the VIP Host Supervisor to help you find out
At 9:45 pm remind VIP guests that the Silent Auction will be closing at 10:00 pm
At 10:50 pm thank guests again for attending and ask if there is anything else you can do for them, complete this final task, and say goodnight to guests
VOLUNTEER ROOM CHECK-IN TIME:
Date: Saturday, April 15, 2023
Start: 6:30 pm
Finish: 11:00 pm
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