Library--Biblioteca Latinoamericana

Programmatic - Tech Help in Spanish (In-person)

Position Overview:


Help customers increase digital literacy skills by teaching them skills that enable them to independently use computers, digital devices, and online resources in order to become self sufficient learners.



  • Provide one-on-one instruction on an assortment of computer applications and operations including Microsoft Word and Google Apps (Forms, Sheets, Google Drive, Google Meet), setting up an email account, applying for a library card,  Zoom, how to place library materials on hold, searching the Internet, connecting to Wi-Fi (hotspots), find and register for SJPL programs/classes as ELL, citizenship, and using the library’s eResources/databases
  • Communicate with staff regularly about this service



  • Share technological skills that empower a diverse community and promote equitable access
  • Meet new people, build partnerships, and network with library staff and volunteers
  • Gain experience and leadership skills for your resumé and/or college application
  • Receive appreciation from those you help, feedback from staff, and recognition from the library


Training/Support Available:


  • Orientation to the Library
  • Training on the library’s public computers, related equipment, and eResources
  • Ongoing support provided by a designated staff member




  • Age 15 or older
  • Ability to use Microsoft Word and Google Apps (Forms, Sheets, Google Drive, Google Meet)
  • Ability to search the Internet and set up an email account
  • Excellent communication skills
  • Ability to interact effectively with individuals from diverse backgrounds and with a range of computer abilities
  • Patience
  • Bilingual Spanish/English is required
  • Fingerprint clearance required for volunteers age 18 and over




  • Minimum 6 month commitment requested.
  • Willingness to be available at regularly scheduled times, for at least 2 hours a week





Beatriz Sánchez

Family Learning Center Coordinator

Biblioteca Latinoamericana

921 S. First St. | San José, CA | 95110

(408) 294-1237 ext 1545 |


Office, Business, Accountant, Accounting

Qualifications Required

  • Age Must be at least 15+
  • Oral and written communication skills in Spanish Must be at least Medium