Cool Aid Society

Volunteer Opportunities - Drop-in Donation Program Support at Sandy Merriman House Shelter for Women

Please apply directly by contacting Erin Gallagher, volunteer administrator for Cool Aid's shelters, at or phoning 250.383.1951x4. Thank you!


Drop-in Program Support at Sandy Merriman House (809 Burdett Avenue)

Sandy Merriman House is Victoria's only women's emergency/homeless shelter, built by women for women. With 25 shelter beds and a drop-in program assists women in need every day, we need amazing volunteers (like you!) to help facilitate our new donation room.


You’ll be provided direct services to women experiencing homelessness, poverty and marginalization. An understanding, compassionate attitude and strong communication skills are important skills for this role. Organization skills are also a huge asset, as keeping our donations tidy can be a challenge!


Most volunteers will be scheduled one day a week on an ongoing basis from 11:30am to 2pm. Some flexibility in scheduling is always possible. 

Volunteers who work directly with Cool Aid clients are required to complete a criminal record check prior to starting their volunteer role. This process is free for volunteer applicants and relatively easy using the Ministry of Justice’s online system. Prospective volunteers are normally provided with more information on this system (including a link and access code) after meeting with the volunteer administrator. 

Please apply directly by contacting Erin Gallagher, volunteer administrator for Cool Aid's shelters, at or phoning 250.383.1951x4. Thank you!

Qualifications Required

  • CPR Level "C" Must be Asset
  • Criminal Record Check Must be Mandatory to Volunteer
  • Current WHMIS Certification Must be Asset

Schedule Summary

This activity occurs between Tuesday, September 06, 2016 and Tuesday, September 05, 2017

  • Monday - Morning, Afternoon
  • Tuesday - Morning, Afternoon
  • Wednesday - Morning, Afternoon
  • Thursday - Morning, Afternoon
  • Friday - Morning, Afternoon
  • Saturday - Morning, Afternoon
  • Sunday - Morning, Afternoon

Mission Statement


Homelessness touches many lives at a significant cost to communities. The Cool Aid Society has been a key player in the work to end homelessness in the Capital Region for decades and, with your help, is developing 360 more apartments for people who are currently homeless.


We act to end homelessness by working in partnership with others to develop community-based solutions.  We are committed to working in a non-judgmental way with adults experiencing marginalization in Greater Victoria by advocating for and providing emergency shelter, supportive housing, integrated health care and other support services.


The Victoria Cool Aid Society acts to end homelessness and improve our quality of life by working with others to build a community where:

  • No one is forced to sleep on the street or go hungry.
  • Everyone who needs supportive housing is getting it.
  • Integrated health care service to treat illness and promote wellness is provided.
  • Integrated services are provided to those with mental health and addiction issues.


  • We demonstrate reliability, good faith and integrity in all our relationships
  • We foster a workplace culture that embraces innovation, teamwork, leadership and knowledge sharing.
  • We make and keep our commitments.
  • We are accountable for our actions and measure and share our contribution to the community.
  • We appreciate and acknowledge the contributions of our employees, volunteers, donors and partners.
  • We support and value participation, build partnerships, and encourage shared leadership in our community.
  • We treat all people with respect, dignity and fairness.
  • We look at the environment through the eyes of our clients.
  • We are innovative, learn from our experiences and the input of others, and make effective change.
  • We are action oriented and advocate for those we serve.
  • We are committed to promoting fairness and equity within our organization.

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