Rolleston rehoming centre

Administration and general help - Rehoming Team Volunteer

Rehoming Team Volunteer


Do you enjoy helping people? Are you keen to use your communication and administration skills to help both people and animals? Our busy centre is looking for a reliable volunteer to help support the work of our busy rehoming team, which has the potential to include visiting homes to help with the handover of horses and ponies.



What you will be doing:


  • Supporting the Horse Rehoming Co-ordinator
  • Making follow up calls for horses rehomed
  • Communicating with our Horse on Loan Team
  • Carry out remote rehoming appointments
  • Carry out handovers of horses and ponies to their new homes


What we are looking for:

  • Excellent customer care skills, good telephone manner and a confidential approach
  • Computer literate
  • Regular commitment and reliability
  • Horse care knowledge
  • Ability to work in a team or alone
  • Willingness to learn and follow Blue Cross procedures
  • Experience of dealing with the public is ideal
  • Willing to undertake vehicle training


Benefits to you:


  • You’ll be helping more horses to have happy, healthy lives
  • Horse handling/appointment training
  • A full induction programme, ongoing training, alongside gaining practical skill and experience.
  • Join a great team of like-minded people
  • Training including GUEST customer care and GDPR best practice
  • Develop skills and enhance your CV
  • This role is very flexible. You can choose to help solely in the office or combine the role with visits and assessments.


Time commitment:  Flexible – hours to suit


Telephone number:  0300 777 1520 (option 5)

Email address:



Qualifications Required

  • Administration induction Must be at least Completed
  • Health and Safety Induction Must be Completed
  • Induction training Must be at least Completed