PROGRAM NAME: Senior Services                          

POSITION TITLE: Seniors Application Assistance Volunteers          

SCHEDULE: 5 hours/week           

LOCATION: Senior Service Department, 2420 Montrose Ave                     

REPORTS TO: Seniors Services Navigator & Peer Support Worker/Seniors Services Supervisor

POSITION SUMMARY

The Seniors application assistance volunteers will support in completing applications such as CPP, OAS, SAFER, income-tax (during tax season), etc.

KEY DUTIES AND RESPONSIBILITIES

• Supporting seniors in filling out forms as applicable
• Connecting low-income and financially vulnerable seniors to government benefits, local supports, and tax support during tax season.
• Attend information sessions as needed
• Creating opportunities for seniors to connect with their peers through social events and activities.
• Keeping detailed records of the support provided to each senior to track progress and outcomes.

QUALIFICATIONS

Education and Certification:

• Basic computer proficiency preferred

Knowledge and Skill Set

• Proficient in English. It will be an asset if you are bilingual.
• We encourage volunteers with significant life experience to apply, as their insights and understanding application processes can greatly benefit the seniors we support

WORKING CONDITIONS

• Criminal Record Check required
• Availability: 5 hours/one day per week. Commitment of minimum 6 months required