Volunteer Opportunities

Income Tax - Volunteer Income Tax Screener

Job Title  Volunteer Income Tax Screeners 

Program Overview  

Archway Community Services is looking for enthusiastic volunteers to take on the part of Income Tax Screeners who can join our team.  If you enjoy working in a social setting, helping people, organizing and managing intake tasks please apply.  


Income Tax Screeners Activities & Tasks 

  • Greeting clients and ensuring they have the appropriate tax information for the tax preparer 

  • Scheduling appointments for income tax clients 

  • Retrieving phone messages from potential clients 

  • Determining eligibility of clients 

  • Assisting other tax volunteers in screening clients (this does not include filling out tax forms) 

  • Maintaining client confidentiality and information encountered in the process of completing duties 

  • Following operating policies and procedures for the taxation service 

  • Reporting questions or concerns to the Income Tax Service Supervisor/Lead Volunteer 

  •  Skills and Qualifications 

  • Basic working knowledge of & familiarity with Canadian taxation documents  

  • Bilingual speaking ability is an asset (Punjabi & English) 

  • Effective communication and positive interpersonal skills an asset 

  • Able to commit a flexibility of time during the 2 months for this year’s tax service 

Mandatory Training and Orientation 

  • Orientation to Archway's tax program, policies and procedures 

  • Able to commit to at least one shift per week, morning or afternoon, and available for the 2 months is appreciated.  

  • Hours of Operation for the Tax program is – Monday to Friday 9:00a.m. To 3:30 p.m. 


 Interested applicants please call 604-870-3763 or email natalia.deros@archway.ca 


Qualifications Required

  • Code of Ethics Must be Code ethics
  • Volunteer Job Description Signed Must be Volunteer Description

Schedule Summary

This activity occurs between Thursday, February 23, 2023 and Monday, May 01, 2023

  • Tuesday - Morning, Afternoon
  • Wednesday - Morning, Afternoon
  • Thursday Morning
  • Friday Afternoon