Volunteer Opportunities


Income Tax - Income Tax Screener Volunteer

PROGRAM NAME:           Income Tax Preparation

 

POSITION TITLE:               Income Tax Screener Volunteer

                                       

SCHEDULE:                        Mon – Thu, 9am – 4pm

                                            (broken into either a morning shift, or afternoon shift)

                                            1 shift per week commitment is requested

 

PROGRAM DATES:           February 24th - April 25th

                                            *one training session to be scheduled the week before Feb 24th

 

LOCATION:                        2420 Montrose Avenue

                                            

REPORTS TO:                     Program Supervisor

POSITION SUMMARY

Archway Community Services is looking for enthusiastic volunteers to take on the part of Income Tax Screeners who can join our team.  If you enjoy working in a social setting, helping people, organizing, and managing intake tasks please apply.  

KEY DUTIES AND RESPONSIBILITIES

  • Greeting clients and ensuring they have the appropriate tax information for the tax preparer
  • Assisting other tax volunteers in screening clients (this does not include filing out tax forms)
  • Maintaining client confidentiality and information encountered in the process of completing duties
  • Following operating policies and procedures for the taxation service
  • Commit to at least one shift per week: morning or afternoon
  • Reporting questions or concerns to the Income Tax Program Supervisor / Lead Volunteer

QUALIFICATIONS

Education and Certification:

  • Criminal Record Check required
  • Registration with the Community Volunteer Income Tax program (will be done at orientation)

Experience:

  • Office experience helpful

Knowledge and Skill Set

  • Basic working knowledge of Canadian taxation documents helpful
  • Bilingual speaking ability is an asset (Punjabi & English)

 

WORKING CONDITIONS

  • Checking-in people for their appointments in a busy environment and/or potentially interacting with difficult situations or people.