Income Tax - Income Tax Screener Volunteer
PROGRAM NAME: Income Tax Preparation
POSITION TITLE: Income Tax Screener Volunteer
SCHEDULE: Mon – Thu, 9am – 4pm
(broken into either a morning shift, or afternoon shift)
1 shift per week commitment is requested
PROGRAM DATES: February 24th - April 25th
*one training session to be scheduled the week before Feb 24th
LOCATION: 2420 Montrose Avenue
REPORTS TO: Program Supervisor
POSITION SUMMARY
Archway Community Services is looking for enthusiastic volunteers to take on the part of Income Tax Screeners who can join our team. If you enjoy working in a social setting, helping people, organizing, and managing intake tasks please apply.
KEY DUTIES AND RESPONSIBILITIES
- Greeting clients and ensuring they have the appropriate tax information for the tax preparer
- Assisting other tax volunteers in screening clients (this does not include filing out tax forms)
- Maintaining client confidentiality and information encountered in the process of completing duties
- Following operating policies and procedures for the taxation service
- Commit to at least one shift per week: morning or afternoon
- Reporting questions or concerns to the Income Tax Program Supervisor / Lead Volunteer
QUALIFICATIONS
Education and Certification:
- Criminal Record Check required
- Registration with the Community Volunteer Income Tax program (will be done at orientation)
Experience:
- Office experience helpful
Knowledge and Skill Set
- Basic working knowledge of Canadian taxation documents helpful
- Bilingual speaking ability is an asset (Punjabi & English)
WORKING CONDITIONS
- Checking-in people for their appointments in a busy environment and/or potentially interacting with difficult situations or people.