UnitingCare Volunteering Portal


📄 CURRENTLY RECRUITING - 🏛️ Court Support (Queensland)

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📃 This volunteer opportunity will help to support court users in Queensland, making their day in court as stress-free as possible. 

As a valued member of the court team, you will assist with the smooth operation of the court and provide appropriate support to court users in collaboration with court staff. Your role will involve welcoming and assisting people who may be anxious, stressed, or unsure, ensuring they feel accepted and supported.

You will play a key part in creating a more positive court experience while working in a team environment.

🌟 Be part of a welcoming and diverse volunteer teams that reflects the communities we serve. We are committed to supporting people to live life in all its fullness by valuing and respecting the unique experiences, perspectives, and contributions of every person, and by creating an inclusive, accessible, and supportive environment where everyone feels they belong.🌟

📍 Location: Brisbane Arrest Courts Queensland

👉🏼 About Us:

You will assist individuals navigating a variety of situations, such as:

  • Extremely stressed individuals attending court for the first time, expressing fear, anger, or anxiety

  • Distraught family members, friends, or partners

  • Language challenges with limited or no English

  • Uncertainty about legal representation

  • You will work closely with court staff, following their directions as required, and provide a reassuring presence for court users. 

✅ What you’ll be doing: 

  • Working as part of a supportive court team

  • Attending court as agreed with your Program Coordinator

  • Welcoming court users with a warm smile and genuine interest

  • Identifying and assisting those who appear concerned, unsure, or confused

  • Referring court users to appropriate support pathways

  • Clarifying needs if uncertain and directing or accompanying users to required support

  • Embracing the role of a Court Support Volunteer with enthusiasm

🎁 What’s in it for you? 

  • Experience the joy of making a meaningful difference
  • Build, maintain, or contribute to specialised skill sets
  • Enjoy social interaction with others 

🕑 Times: 8:15 am - 12:30 pm Negotiable and dependant on court needs

📅 Days: Weekdays - Weekly commitment of one morning per week

☑️ Commitment: Start with as little as 3-4 hours monthly 

☑️ Skills and experience important for this role include: 

  • Acceptance and respect for people of all ages, backgrounds, cultures, religions, languages, genders, and sexual orientations
  • Excellent listening skills and empathy for others
  • Ability to prioritise and manage needs effectively
  • Commitment to maintaining confidentiality and high ethical standards
  • Calm and reassuring demeanor when assisting stressed or anxious individuals
  • Willingness to work within organisational guidelines and represent the organisation professionally 

☑️ Checks we’ll need before you start: 

  • Reference checks
  • National police check 

🚙 Transport and parking options: 

  • Vary depending on the court location 

♿ This role is accessible for people using: 

  • A wheelchair or mobility device
  • Accessible toilets
  • An assistance animal

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Child safe, Child friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:

 

▪ Provide welcoming, safe and nurturing services for children

▪ Implement measures to prevent child abuse and neglect within our services

▪ Appropriately and immediately address child abuse and neglect if it does occur

▪ Abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme

 

Commitment to Safeguarding

We are committed in creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. We speak up for their safety to ensure their voices are heard. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare.

 

️❤️ UnitingCare’s Diversity, Inclusion, and Child Safety Statement ️❤️

UnitingCare is committed to child-safe practices and to building a volunteer workforce that reflects the diverse communities we serve. We value cultural knowledge and lived experience, and we strongly encourage Aboriginal and Torres Strait Islander peoples to apply. To ensure our team mirrors the diversity of the children in our care, We actively invite volunteers from all backgrounds, including young people (15–24 years), people from Culturally and Linguistically Diverse (CALD) backgrounds, people with disability, LGBTQIA+ individuals, and older people seeking purpose and connection.

UnitingCare is committed to equitable access and will provide reasonable adjustments to support all applicants. Please advise us of any accessibility requirements at the time of your interview.