UnitingCare Volunteering Portal

📄 Currently Recruiting - North Queensland - Retail Shop Assistant (Cairns, Smithfield)

Lifeline is committed to empowering Australians to be suicide-safe through connection, compassion and hope. Our vision is for an Australia free of suicide. Be part of our vision by volunteering at our Lifeline store.  

This volunteer opportunity will help to assist in running all aspects of a retail shop to directly fund our 24-hour crisis support line. Your few hours of volunteering can and will save lives!

Your energetic contribution of time to assist with donations shop presentation and point of sale.  We invite anyone with a customer-first approach to service to join our volunteer team. 

This role will be ideally suited for some who has a flair for shop presentation and enjoys arranging merchandise to maximise customer engagement.

Location: 2/7 Mount Koolmoon Street, Smithfield QLD 4878

We are a motivated team with a continuous flow of customers that will keep you active and contributing meaningfully throughout the shift.


  Book an Appointment to Apply   Complete an Application Online  


Tasks involved include:
▪ Point of Sale transactions
▪ Stock preparation
▪ Shop presentation
▪ Labelling and pricing stock
▪ Customers service

This is a great opportunity to:
- Gain invaluable workplace experience
- Improve mental health and personal well being
- Enjoy social interaction with others 

Skills Required:
▪ Good communication skills
▪ Customer service or retail experience advantageous but not essential

Other Information:
- Smart casual dress standard
- Access to staff kitchen facilities available
- Access to staff restrooms available

This role is accessible for people using:
▪ This facility/role is not accessible.

UnitingCare values diversity in our organisation and we have some principles in place that will help to promote both inclusion and access.  If you have any other accessibility requirements, please discuss these at the time of interview.


Complete an application...
By Appointment
  Online Form

Got questions?

Prefer to talk to a person?  

Make an appointment and the Volunteer Experience Team and we will be in touch to answer your questions and help you start your application over the phone.  


Want to apply now?

Happy to apply online?

Get started with the online application form and the volunteer supervisor for the activity you sign up for will be in contact with you.