UnitingCare Volunteering Portal

📃 This volunteer opportunity involves supporting our busy Customer Service team by answering calls, assisting with administration tasks, and helping people access the services they need.

As a Volunteer Administration Assistant in our Customer Service team, you’ll help with day-to-day office tasks, provide friendly support to staff and customers, and gain valuable experience in a supportive environment!

📍Location: BlueCare, Carina, 455 Richmond Road Carina QLD 4152 

 👉🏼 About Us: We are a caring, dedicated team wanting to help make sure our clients have the best service possible. Our team E6 is located in a modern office in Azure Blue Carina. While we understand that we have a lot of tasks required of us, we like to work together and support each other to make sure we can help our clients, while creating a fun environment!

✅ What you’ll be doing: 

• Answer incoming phone calls and provide friendly customer service

• Assist with day-to-day administration tasks

• Manage varying workloads – from quiet periods to busy call times

• Apply strong time management and organisational skills

🎁 What’s in it for you? 

💍 Commitment: 3-4 hours weekly

🕑 Times: Any day between Monday to Friday

📅 Days: Weekdays

☑️ Requirements of this role include: 

▪️ No previous experience is needed.

▪️ Good verbal communication skills

▪️ Empathetic, patient and respectful 

☑️ We’ll need to do the following checks before you start: 

• Reference Check
• National Police Check

🚗 Transport & Parking Options:

Onsite parking and/or free public parking is available and there is public transport close to the site is available

♿ This role is accessible for people using:

     ▪ A wheelchair or mobility device

     ▪ Accessible toilets

UnitingCare values diversity in our organisation and we have some principles in place that will help to promote both inclusion and access.  If you have any other accessibility requirements, please discuss these at the time of the interview.