Ignite Small Business Start - Ups NSW

Ignite Small Business Start - Ups NSW - Ignite Volunteer Client Social Media Support

About the Role

The Ignite Small Business Start-ups Initiative facilitates small business creation for vulnerable people including those from refugee and asylum seeker backgrounds, as well as people living with disability, who want to start their own business or expand an existing one. Ignite entrepreneurs are supported one-on-one by a facilitator and linked to a Resource Team, made up of various industry experts from the business community, business support volunteers and students.

The Volunteer Client Social Media Support will support Ignite entrepreneurs in creating a digital footprint and presence by identifying the best social media channels for their business and supporting their creation and initial engagement, as part of an overall sales and marketing strategy. 

When and commitment

Flexible to meet the needs of entrepreneurs with a minimum 6-month commitment

What you will do

  • Work with Ignite facilitators and entrepreneurs to identify the best social media channels for their business and industry (eg: Facebook, Instagram, LinkedIn)
  • Create social media account/s and setup profiles
    • Use correct logo size
    • Fill out all relevant profile fields with relevant information and photos
  • Support with social media strategy
    • Support with creating a simple strategy for each channel (the strategy should be based on marketing goals that align with business objective)
    • Support with identifying relevant keywords/hashtags to maximise engagement
    • Support with creating a feed theme that is aligned with brand visuals
  • Social media engagement support
    • Provide practical support to the entrepreneur by creating 2 weeks’ worth of content and assist the entrepreneur to engage their audience to drive leads and sales



  • Experience with social media marketing and/or qualifications/experience in the Marketing Sector
  • Knowledge of on-line marketing and social media


  • Ability to work independently
  • Confidence managing tasks to timelines, establishing priorities and producing deliverables
  • Previous experience working with people from diverse backgrounds 

Responsibility of Volunteers


  • Actively support SSI’s vision and values
  • Adhere to SSI policies and procedures
  • Follow all reasonable directions provided by the Ignite Program Manager, or delegate




Volunteers will have access to reimbursement for all pre-approved expenses including reasonable travel expenses. Volunteers using their own vehicle will need to provide SSI with photocopies of their driver’s licence, comprehensive car insurance and current car registration.




Volunteers will be provided with access to SSI’s flexible, extensive and innovative training program.