UnitingCare Volunteering Portal

Your energetic contribution of time to assist with donations, shop presentation
and point of sale. We invite anyone with customer-first approach to service to
join our Volunteer team.

🌟 Be part of a welcoming and diverse volunteer teams that reflects the communities we serve. We are committed to supporting people to live life in all its fullness by valuing and respecting the unique experiences, perspectives, and contributions of every person, and by creating an inclusive, accessible, and supportive environment where everyone feels they belong.🌟

📍Location: Lifeline, Lifeline (Central) Shop Cairns, 213 Bunda Street Cairns,
Qld 4870

👉🏼 About Us: Lifeline Central Shop is a busy store with many different items
on sale and a large number of tasks to do. We are currently looking for door
greeters during the week.


🕑 Times: 10:00 am - 12:00 pm

💍 Commitment: 1 - 2 hours weekly

📅 Days: Weekdays

✅ What you’ll be doing:

The purpose of this role is to provide customers with a warm welcome and create a positive first impression.

▪ Greeting customers entering and exiting the store

▪ Customer Service

▪ Answering questions and directing customers

▪ Returning items to shop floor

☑️ Skills Required:

▪ Good communication skills. Customer service or retail experience advantageous
but not essential.

🎁 What’s in it for you?

▪ Experience the joy of making a meaningful difference

🎁 As a thank you for your volunteering, you’ll receive a discount card to use throughout our store. You’ll receive your card after one month of continuous volunteering 🎁

🚗 Transport & Parking Options:

▪ Onsite parking and/or free public parking is available

▪ Public transport close to the site is available

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Child safe, Child friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:

▪ Provide welcoming, safe and nurturing services for children

▪ Implement measures to prevent child abuse and neglect within our services

▪ Appropriately and immediately address child abuse and neglect if it does occur

▪ Abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme

Commitment to Safeguarding

We are committed in creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. We speak up for their safety to ensure their voices are heard. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare.

️❤️ UnitingCare’s Diversity, Inclusion, and Child Safety Statement ️❤️

UnitingCare is committed to child-safe practices and to building a volunteer workforce that reflects the diverse communities we serve. We value cultural knowledge and lived experience, and we strongly encourage Aboriginal and Torres Strait Islander peoples to apply. To ensure our team mirrors the diversity of the children in our care, We actively invite volunteers from all backgrounds, including young people (15–24 years), people from Culturally and Linguistically Diverse (CALD) backgrounds, people with disability, LGBTQIA+ individuals, and older people seeking purpose and connection.

UnitingCare is committed to equitable access and will provide reasonable adjustments to support all applicants. Please advise us of any accessibility requirements at the time of your interview.