Administrative Support - Front Desk Volunteer

The Front Desk Volunteer serves as the welcoming first point of contact for clients, visitors, and staff. This volunteer helps create a warm, respectful, and organized environment that reflects the mission and values of Catholic Charities of Baltimore.

Key Responsibilities Include:

  • Greet and welcome clients, visitors, and guests in a friendly and professional manner
  • Answer and direct incoming phone calls
  • Check in clients and maintain sign-in logs or visitor records
  • Assist with light administrative tasks (e.g., filing, photocopying, data entry
  • Uphold client confidentiality at all times

Shifts are Monday - Friday from 10:00 a.m. - 12:00 p.m. or 1:00 p.m. - 3:00 p.m. (flexible)

 

 

Schedule Summary

This activity generally occurs on

  • Monday - Morning, Afternoon, Evening
  • Tuesday - Morning, Afternoon, Evening
  • Wednesday - Morning, Afternoon, Evening
  • Thursday - Morning, Afternoon, Evening
  • Friday - Morning, Afternoon, Evening
  • Saturday - Morning, Afternoon
  • Sunday - Morning, Afternoon

Mission Statement

Vision 

Cherishing the Divine Within, we are committed to a Maryland where each person has the opportunity to reach his or her God-given potential.

Mission 

Inspired by the Gospel mandates to love, serve and teach, Catholic Charities provides care and services to improve the lives of Marylanders in need.

Values 

To Love, To Serve, To Teach and To Work for Justice

 

About us:

The Weinberg Housing and Resource Center (WHRC) is a low barrier emergency shelter that provides homeless services to over 275 adult men and women each night in the City of Baltimore. Our services include shelter, convalescent care, breakfast and dinner, showers, laundry, case management and a variety of life skills and empowerment classes -- with a focused goal on assisting residents in obtaining permanent housing.

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