My Brother's Keeper

Answering and directing phone calls – Greeting callers professionally, answering routine questions, and routing calls to the appropriate staff member.

Greeting visitors and clients – Welcoming people who walk in, determining their needs, and directing them to the right person, service, or waiting area.

Managing sign-in/check-in processes – Maintaining visitor logs, having guests sign in, issuing badges if needed, and keeping track of who is in the buildi

Providing basic information about programs and services – Answering common questions about My Brother's Keeper mission, hours, upcoming events, or how to access services, and handing out brochures or informational materials.

Hours are any days Monday - Friday between 10:00 a.m. - 2:00 p.m. (flexible)

My Brother’s Keeper is a comprehensive community-based resource center in West Baltimore that offers a wide range of support to community residents. From daily lunch service (5 days a week) to behavioral health, recovery and substance use support, workforce development/job placement, case management, GED, benefits access, financial literacy, expungement support, information referral and management, women’s empowerment group, and a community of brotherhood for men.

We believe that supporting the community with specific programs that address their strengths and challenges, while providing a compassionate and safe atmosphere, will foster hope and empowerment, help men and women become self-reliant and create the best version of themselves.

We, Catholic Charities of Baltimore, believe that seeing the inherent value of every individual is a call to action, a call to help others, a call to give of ourselves and to love. We provide service at our 80 programs across 200 locations throughout Maryland.