Eagle Ridge Hospital

PURPOSE: Long-Term Care Physiotherapy Program

Volunteers in the Long-Term Care Physiotherapy Program play an essential role in supporting residents' physical health and mobility, contributing to their overall well-being. These volunteers assist physiotherapy staff by helping residents participate in therapeutic exercises and mobility programs designed to improve strength, balance, and independence. They engage with residents directly, offering encouragement and companionship while fostering a positive and supportive rehabilitation environment.

Volunteers in this program embody a Resident and Family-Centered Care approach, prioritizing communication, patience, and empathy. They contribute to a motivating and respectful environment, helping residents feel supported and empowered in their physiotherapy sessions.

RESPONSIBILITIES

Start of Shift:

• Arrive on time and clock-in on MyImpact Timeclock in the designated volunteer room.

• Wear appropriate volunteer attire, including a vest and ID badge.

• Ensure you have necessary resources, such as physiotherapy equipment or session schedules.

• Check in with Physiotherapy staff to review the day’s exercises and priorities.

During Shift:

• Assist residents in preparing for their physiotherapy exercises, ensuring comfort and safety.

• Support group or one-on-one physiotherapy sessions under the guidance of physiotherapy staff.

• Encourage and motivate residents during their exercises to promote engagement and participation.

• Monitor residents' responses to exercises and report any concerns to physiotherapy staff.

• Provide companionship and reassurance to residents before, during, and after therapy sessions.

End of Shift:

• Return all physiotherapy equipment and resources to their designated locations.

• Clock-out on MyImpact Timeclock and record any relevant feedback or observations.

INTENT OF VOLUNTEER TRAINING SHIFT

The purpose of the training shifts is to familiarize volunteers with the Long-Term Care Physiotherapy Program's operations and prepare them for their role in assisting residents with mobility and rehabilitation exercises. During training, volunteers will gain the knowledge, skills, and confidence needed to serve effectively in this program.

Training will focus on:

• Volunteer Sign-In and Sign-Out processes.

• Proper use of physiotherapy equipment and safety protocols.

• Understanding resident-centered care principles and engagement strategies.

• Assisting residents with mobility exercises and documenting observations.

• Building connections with residents, peers, and Physiotherapy staff.

Direct Supervision: Provided by Physiotherapy Staff as they lead the therapy sessions. Indirect Support and Supervision: Provided by VR Department staff for scheduling, communications, and performance management. Absence Reporting: All volunteers must communicate directly to: ERHvolunteerresources@fraserhealth.ca

TRAINING SHIFT REQUIREMENTS

• Complete two full training shifts for designated day and time.

• Use the Self-Assessment Training Tool to evaluate your learning after each shift. (Coming Soon)

• Complete all program-specific training qualifications as outlined on your MyImpactPage.

• Review and adhere to the Program Activity Position Description and ensure all qualifications under your MyProfile tab are met.