Discover a human-centered, multidisciplinary approach to navigating difficult family interactions in healthcare. This webinar shares how teams across all levels – clinicians, leaders, and families – developed tools, algorithms, and training processes to ensure safety, teamwork, and emotional support. Attend this webinar to learn practical strategies for creating healing environments and fostering collaboration to address complex family dynamics in care settings.

Speaker: Michele Mitchell, PhD, MSW, LCSW, ACC, CPXP | Director of Patient Relations, Cook Children’s Health Care System

Learning Objectives
-Collaborate to manage challenging family interactions, so no one feels isolated while simultaneously tapping into multidisciplinary expertise.
-Create psychological safety within multidisciplinary huddles to allow everyone’s professional assessment and concerns to be shared and heard.
-Discover key reasons to move toward Care Partnership Agreements versus behavioral contracts.

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