Northern NSW Local Health District


Thank you for your interest in becoming a Healthcare Helper!

Volunteering with Northern NSW Local Health District (NNSWLHD) is a rewarding experience and a great way to make a meaningful contribution to the lives of our patients, visitors and healthcare workers.

How to Apply

To become a Healthcare Helper you need to first complete an application form.

You can do this online by selecting your location on the left of this page or by contacting us to request help offline.

Need help? If you require assistance with your application or have any questions, please contact or Healthcare Helper program team via:

Phone: 0459 953 520

Email: nnswlhd-volunteer@health.nsw.gov.au

 

Volunteer Requirements

It’s important you’re aware of the NSW Health mandatory requirements for volunteers. Prior to commencing with us as a volunteer, you will need to:

  • Be at least 18 years of age.
  • Undergo a National Police Check and a Working with Children Check if required.
  • Comply with NSW Health vaccination and health screening requirements.
  • Agree to the NSW Health Code of Conduct.
  • Complete mandatory orientation, induction and training.
  • Be able to commit to a regular schedule for at least three months.
  • Agree to comply with NSW Health policies and procedures.

Once your application form has been received and we confirm there is a role for you, we will help you meet the above requirements.

There will be no financial cost to you when undertaking any of these checks or training.

What happens next?

1. You will be notified once your application is received.

2. We will contact you for an initial phone conversation.

3. We will contact your nominated Referee.

4. We will arrange a time for you to meet with us and complete the required compliance checks and mandatory training.

Our CORE values

Our Vision

A healthy community through quality care.

Our Purpose

Work together to deliver quality health outcomes across our communities.

Our Values

jigsaw

Collaboration is working willingly and actively together to achieve goals and improve levels of service to NSW Health. Collaboration means seeking the input of others, both from within the Northern NSW Local Health District and from external partners, while always considering the impact on our teams.

 

hands

Openness is a state of mind, enabling colleagues to share ideas and communicate clearly. We strive to be approachable, actively listen and encourage others to contribute and speak up. We offer and receive constructive feedback. This ensures others feel their contribution is valued, even when there are disagreements.

 

handshake

Respect is a reminder to treat others as we would like to be treated ourselves. It is important to be mindful of each other’s capabilities, regardless of role or grade. We care about the different perspectives and backgrounds in our workplace, and are thoughtful of our impact on others.

 

scales

Empowerment enables a sense of purpose in our work. It is achieved through taking responsibility for our performance and behaviour. We celebrate our achievements. We also reflect upon things which may not have met expectations and learn from that experience. In doing so, we create a positive environment in which people are encouraged to grow, develop and succeed.