RAICES Volunteer Policies

As a RAICES volunteer, I agree to …

Cooperate with and support RAICES staff to jointly further the mission of providing education and legal services to immigrants, refugees, and asylum seekers. This means accepting supervision and guidance from RAICES staff and/or designated volunteer managers and recognizing that the volunteer’s role is one of assistance;

Communicate. Ask questions, share ideas, get to know staff and other volunteers. The volunteer coordinators are there to help – don’t hesitate to call, email, or ask for a meeting to discuss any problems or concerns that may arise. Every problem is solvable with respectful, honest communication;

Be confidential and protect the privacy of RAICES staff and clients;

If working with clients, be respectful and courteous in all my interactions with them;

Immediately notify the volunteer coordinator of any changes with my schedule (e.g. contact information, criminal arrest, charge or conviction history, etc.);

and will not use the volunteer position or title for purposes of private or personal gain.


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