ISSofBC Welcome and Mandatory Policies

Whether you’re a Canadian citizen, a long-term resident, or new to Canada yourself, you can help build a more inclusive community by participating in ISSofBC’s Volunteer Connections program.

Volunteers make a huge contribution to our work helping immigrants and refugees build new lives in Canada. The ISSofBC volunteer program provides many opportunities for dedicated individuals to contribute their time and talents to a wide and interesting variety of activities that support newcomers in their settlement journey.

You can join if you:

  • are a Canadian citizen or immigrant,
  • are willing to commit a minimum of three months of your time,
  • successfully complete a criminal record check, and,
  • attend an orientation session and additional training as needed.

A criminal record check is required due to the nature of our work with vulnerable populations.

Applications may take time to complete and we thank you for your patience!

Thank you everyone for being a part of our team!


In order to proceed, you must read and agree to the following mandatory policies:

Section 1        Collection and Use of Personal Information


I hereby consent to give personal information, such as my address, phone number and email, as well as my education, volunteer and work experience, etc. to Immigrant Services Society of BC (ISSofBC). I understand that this information will only be used for program operations purposes. I understand that this information will be stored in a secure database which only ISSofBC program staff and designated volunteers can access. I consent to ISSofBC having access to this information, and I allow ISSofBC to keep this information as required by the Provincial Information Protection Act for the purpose of record keeping.

The provincial Personal Information Protection Act (PIPA) (Bill 38) governs the collection, use and disclosure of personal information by organizations, as well as recognizes the right of individuals to protect their personal information. 


Section 2        Responsibility and Confidentiality Agreement


I will faithfully and honestly, to the utmost of my ability, responsibly perform all the duties which devolve upon me as a volunteer in any position to which I may be appointed by Immigrant Services Society of BC (ISSofBC).


Further, I agree that I will not disclose to anyone outside of ISSofBC any information of which I may become possessed through my participation with ISSofBC, without authorization from the Chief Executive Officer, or such person as appointed by the Chief Executive Officer.


Further, I agree that prior to seeking publication of any article or material containing information of which I may become possessed through my participation with ISSofBC, I will submit the same for review and approval by the Chief Executive Officer, or such person as appointed by the Chief Executive Officer.


And further, I agree that I will not, for my own use, require, take or receive any fee, perquisite, gratuity, or reward, whether pecuniary or of any other sort or description whatever, either directly or indirectly done or performed in the execution or discharge of any of the duties of my position.  I will not use for profit or gain any matter or thing which comes to my knowledge by reason of my position with ISSofBC.


Section 3

I understand to volunteer at ISSofBC I will have to successfully pass a Criminal Record Check as part of the application process.

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