Organization Policies

Volunteer Terms and Conditions

  • I hereby certify all information contained in this application to be true and complete. I authorize Memorial Hermann-Texas Medical Center (TMC) and Children’s Memorial Hermann Hospital to contact all resources necessary to verify information and check references as they see fit. I understand any misstatement or omission on the application may be cause for loss of volunteer privileges.
  • I understand that Memorial Hermann Health System requires every member of its workforce, including volunteers, to be vaccinated against COVID-19. 

  • I understand a background check must be completed and passed in order to be considered for a volunteer placement. I understand individuals, who have been convicted of, plead guilty, plead no contest or have entered a deferred adjudication plea to a misdemeanor, felony or other classification of criminal activity may not be considered for a volunteer position, or may be asked to provide supplemental documentation.
  • In submitting an application to volunteer at Memorial Hermann-TMC and Children’s Memorial Hermann Hospital, I am aware serving is a privilege, carrying with it trust-related obligations and high standards. I agree to fulfill my service commitment and to conform to all rules and regulations of the Volunteer Services program.
  • I understand my photograph or video may be taken for the purpose of promotion of services at Memorial Hermann-TMC and Children’s Memorial Hermann Hospital. I am aware I will not receive payment of any kind for my participation, and grant Memorial Hermann-TMC and Children’s Memorial Hermann Hospital the rights to use my image regardless of my future association with the facilities for an unrestricted amount of time.
  • As a volunteer, I understand I am to uphold all policies and regulations stated in the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
  • My services are donated to Memorial Hermann Health System without contemplation of compensation or future employment.
  • I understand I am to wear an authorized uniform, name badge and abide by the provided dress code of the Volunteer Services department. 
  • I shall not attempt to sell goods or services, request contribution, or solicit individuals to sign or distribute political petitions while on hospital premises.
  • I understand it is a crime to solicit business on hospital grounds; including any business for attorneys or insurance companies. I shall report all known occurrences of solicitation to Volunteer Services.
  • I will not seek professional advice from doctors or nurses for myself or my family while on duty.
  • I shall be punctual, conscientious, conduct myself with dignity, courtesy, and consideration for others.
  • Should I have problems with my volunteer activities, I will contact Volunteer Services.
  • I shall make my best effort to fulfill my commitment to the hospital by completing all assignments I accept.
  • I shall at all times uphold the philosophy, mission and behavioral expectations of the Memorial Hermann Health System.
  • I understand the Volunteer Services department reserves the right to terminate my volunteer status as they see fit. Instances of automatic termination include but are not limited to:
    • Failure to comply with hospital policies
    • Failure to meet my attendance commitment
    • Unsatisfactory attitude, work or appearance
    • Any circumstances which, in the judgment of department leadership, would make my continued services as a volunteer contrary to the best interests of the hospital

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