Volunteer Policies and Agreement

Signing on as a volunteer with the Helen Schuler Nature Centre means accepting certain responsibilities as outlined below as well as those discussed during training and on-boarding. The Helen Schuler Nature Centre is a department of the City of Lethbridge.

Time Commitment

Volunteers are expected to contribute a minimum of 6-8 hours a month roving in the Exhibit Room and/or programming, and/or on the trails. It is the responsibility of each volunteer to record the hours they have contributed using the method outlined in training.


Volunteers are expected to complete necessary training, ask questions about anything they are unsure about, and to participate in continuous improvement of the Nature Centre by providing feedback and assisting in training of new volunteers. 


Schedules are made up in advance on a monthly basis. The Volunteer & Resource Development Coordinator will ensure that volunteer opportunities are posted at MyVolunteerPage.com so volunteers can be aware of the monthly volunteer opportunities. The monthly Coulee Gnats Newsletter will be emailed by the Clerkist.  If you cannot keep a commitment made to the Centre, first you must contact the Coordinator by phoning 403-320-3064, or other staff member should the Coordinator be unavailable.


The Nature Centre contains many valuable pieces of equipment. The last volunteer to leave the building must check all windows and doors to ensure they are locked. If you are the last volunteer of the day, every door in the building should be locked when you leave.

Access to the Building

Volunteers may be working shifts in the building when a staff member is not present.  Nature Centre staff will ensure that volunteers in these circumstances will be made aware of the necessary protocols to secure the building.


All volunteers must agree to act in a safe, respectful, and responsible manner while on duty. Accidents to yourself or the public must be reported in full immediately to onsite staff. 

First Aid

First Aid certification is not mandatory, but highly recommended. Once a volunteer has completed 100 hours of service to the Centre, they are able to complete a Standard First Aid Course of which the Nature Centre will pay for half of the cost of the course. Volunteers needing re-certification of the First Aid Certificate that have utilized the ½ payment will eligible after another 250 hours of donated time.

Minimum Age

Normally all volunteers of the Nature Centre must be at least 16 years of age or older and are accepted to the team on a case-by-case basis depending on maturity, interest, and fit with the team. In the case of family volunteers, we accept volunteers under the age of 16 provided they are accompanied by an adult at all times while volunteering. Generally, independent volunteering at the Nature Centre requires volunteers to be at least 16 years of age or older. 

Criminal Record Check

All volunteers and staff of the Nature Centre (18 years and older) are required to complete a Police Information Check and Vulnerable Sectors Check.

Staying Informed

All volunteers are expected to stay informed of important updates about the Nature Centre volunteer program.  The Nature Centre will communicate via a variety of methods including but not limited to: email, monthly newsletter, social media, communications log book, bulletin board, operations binder, exhibits binder, programs binder, and in-person.

COVID-19 Vaccination Policy

The City of Lethbridge is committed to protecting the safety and health of its employees and volunteers from the hazard of COVID-19. In support of this responsibility, it is the policy of the City that all new employees and volunteers are required to be fully vaccinated (as defined by Alberta Health Services) against COVID-19. If you have been selected as a successful candidate in a recruitment, you will be asked to provide proof of vaccination or of an exemption that you have been granted on the basis of a protected legal ground.


The personal information requested is being collected under the authority of section 33(c) of Alberta's Freedom of Information and Protection of Privacy Act and is protected under the act.  The information will be used for determining volunteer employment with the Nature Centre and may be disclosed in accordance with section 40(1) of the Act.  Questions should be forwarded to the Volunteer Coordinator: 403-320-3064

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