Policy and Membership Guide
Immediately below is our Mission and Vision Statements, Core Values, and Guiding Principles. However, it is important that you have also read our Membership and Policy Guide. See link below for that Guide, if needed.
Lend A Heart is a volunteer organization comprised of certified handler and animal teams, and associated volunteers, dedicated to providing compassion and understanding for our clients through animal-assisted therapy.
To be a respected, dynamic professional organization providing animal-assisted therapy in Sacramento and adjacent counties with sustained manageable growth that enhances our organizational composition while meeting increased demand for our services.
Quality — Treat everyone, the public, clients and colleagues, with respect, dignity and sensitivity while continually striving to improve our services to the community.
Commitment — Maintain a consistency of purpose to improve our members and our organization through training and teamwork.
Integrity — Demonstrate commitment, responsibility and honesty in all of our activities.
Celebrate Diversity — Respect, value and welcome diversity in our organization as well as in the facilities and populations we serve.
Guiding Principles - LAH trainees and members are:
- Expected to act with kinkness and consideration of others while volunteering with and representing our organization.
- To act with the highest standards of honesty and ethical conduct while volunteering with and representing our organization. In all cases, if you are unsure about the appropriateness of an activity or action, seek assistance from the LAH Board of Directors.
- To be responsible at all times for your animal's needs and humane care above all else.