Policies and Procedures for Volunteers
*NOTE: This document is available for download through your volunteer portal.*
Jenkins Senior Living Community Volunteer Policies
The Jenkins Senior Living Community is a program of Catholic Charities of Baltimore (Associated Catholic Charities, Inc. or ACC.
I endorse the mission of Jenkins Senior Living Community and understand that I am required to maintain the confidentiality of all speech, writing, conduct, and information relating to any client served.
I agree to abide by the instructions given to me by the staff of Catholic Charities.
I authorize Catholic Charities to verify the information provided and to make any further inquiries in connection with evaluating my application for volunteer placement. I further authorize any individual or organization to provide Catholic Charities with information in connection with my application for volunteer placement.
RELEASE FOR VOLUNTEERS
I certify I am at least 18 years of age (if not, I certify that I have had a parent or guardian read these policies) and have voluntarily applied to serve as a volunteer for Associated Catholic Charities, Inc. By agreeing to these policies, I acknowledge that my activities as a volunteer may involve potential risk of property damage and/or personal injury, which might result from my own action or inaction, the negligence of others, the condition of the premises on which volunteer services are rendered or of any equipment used in the course of such service, or other causes. I fully understand, appreciate, and assume any and all such hazards and risks.
I agree to abide by all rules and regulations established from time to time by ACC and/or its officers, employees or agents, and I understand that ACC may, in its sole discretion, revise such rules and regulations periodically.
I certify that I am fully responsible for my participation as a volunteer for ACC. In consideration of the opportunity to serve as a volunteer and for other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, I knowingly and voluntarily hereby forever release, discharge, wave, and covenant not to sue Associated Catholic Charities, Inc., its officers, directors, employees, agents, and volunteers, and I agree to indemnify and hold it/them harmless from any and all claims, actions, suits, or liability for bodily injury, property damage, or wrongful death caused by any reason whatsoever, resulting directly or indirectly from my participation as a volunteer for or on behalf of ACC or its programs.
PROFESSIONALISM
As a volunteer at Jenkins Senior Living Community, it is important to maintain a professional spirit, method, and character. I will treat every client, employee and volunteer with respect and will not discriminate based on race, ethnicity, gender, age, socioeconomic status, or any other quality It is important to emphasize that relationships with clients must be kept strictly professional and within the confines of the services provided through Jenkins Senior Living Community programs. It is considered inappropriate and unprofessional to engage in interactions and relationships at Jenkins Senior Living Community that are more personal in nature, including attending outside social events with clients, interacting personally on social media, exchanging cell phone numbers, home addresses or other personal contact information, etc. (If you are unsure about whether a contact/interaction would fall outside of the definition of “professional,” please consult with a program manager to clarify.) Sexual harassment of a fellow employee, client or volunteer is strictly forbidden.
There will be no unauthorized use, possession, or storage of a firearm. I will not initiate a false report of an emergency (fire, bomb threat, etc.). I will not possess or distribute illegal drugs or controlled substances. I will not furnish false information to Jenkins Senior Living Community. I will also refrain from unauthorized use of the Campus’ name and property.
I will abide by the dress code when volunteering as follows: • Pants and shirts should be presentable, will not be revealing, and provide appropriate coverage. (i.e. no sweatpants, exercise wear, leggings, midriff-baring tops, spaghetti straps, etc.). If jeans are permitted, they must be presentable. • Clothing with inappropriate language will be prohibited. • Dresses and skirts should be appropriate for the work environment. Inappropriate choices include minis, spaghetti straps, open backs, low-cut, or revealing dresses or skirts. • Shoes should be clean, in good repair, and appropriate for the location in which the employee works. Flip flops and shoes appropriate for the beach are not appropriate for any work environments. Some programs may require closed-toed shoes. • Hair and nails should be cleaned and neatly groomed. Nail length should be appropriate, so that the employee can perform the essential functions. I will ask my Volunteer Service Leader questions about the dress code if I am unclear.
I will give 24-48 hours’ notice, as often as possible, for any schedule changes
Should I violate any of these terms, Senior Living Community Campus reserves the right to terminate the volunteer position and/or any volunteer, with or without cause and/or notice and for any reason whatsoever.
