So you want to apply to volunteer at Bluesfest 2020?! Excellent, you've come to the right place!
You are about to be slammed with a WHOLE lot of info.
We have spent days, weeks and even years coming up with answers to questions you didn't even know you wanted to ask.
HOWEVER, if we have missed something please feel free to email us. We get thousands of emails every year so please read through all the info we have provided first. The less emails we have to answer with the same questions the more time we have to make sure Vollie HQ is the best it has ever been!
SO, without further ado.......
Things you need to know before signing up to volunteer at Bluesfest 2020!
- You must be over 18 years old to apply
- You are committing to 25 hours of volunteer work. This work is for one ‘5-day ticket’, which is not transferable, nor for exchange for single one-day tickets.
- You are responsible for your own accommodation and transportation (there is limited discounted vollie camping and it does and will fill up quickly, it's first in best dressed! Alternative accommodation options include: buying a Bluesfest camping only ticket or finding accommodation elsewhere in neighbouring towns)
There are two volunteer work options:
During festival Volunteer
Pre-festival and/or Post-fest Volunteer
5 hour shift on each day of the 5 day festival (Thurs, Fri, Sat, Sun, Mon)
You must be available to volunteer on ALL 5 DAYS
25 hours of pre-festival and/or post-festival work
We will do our best to match your experience, skills & talents to the tasks at hand however you may be required to perform one or varying roles.
DURING FESTIVAL VOLUNTEERING WORK
You must be available
During festival volunteer work areas and roles
You may be assigned to different jobs each day however will generally be in a team focused on one of these tasks.
PRE-FESTIVAL VOLUNTEER WORK
You are required to
Pre-Festival volunteer work areas and roles
Previous experience with event setup and/or formal relevant training is very favourable. Pre-festival work is generally very physical, has high elemental exposure and long workdays.
POST-FESTIVAL VOLUNTEER WORK
POST FEST - Work will be heavy lifting and bump out stages, heavy Lifting will be required!
We will be asking for an upfront $350 cash bond. This will be taken when you start your first shift and returned at the end of your last shift. This bond will only be forfeited if you don't show up for your 2 post-fest shifts. (I'm sure you get why we have to do this but if you don't feel free to drop us an email and we'd love to explain why!!)
Please note that as a ‘during festival’ volunteer if your application is successful, you will be required to commit to a $200 bond when you register (more instructions later). The bond is only forfeited in the event of misconduct and as a result, you are removed from the volunteering team.
A bond commitment from volunteers helps to ensure we have a secure and honest volunteer team to help run the event and minimizes disruptions for the volunteering team and the festival.
Good conduct is
- Turning up 15 - 30 mins before your shift starts
- Being prepared for your shift when signing on (wearing closed shoes, fed/hydrated, post bathroom/toilet)
- Signing on for your shift at the correct rostered time with your team leader and being escorted to your work place.
- Fulfilling your duties in the role you have been assigned too, staying at your post at all times during your shift and/or following provided instructions.
- Waiting for your team leader to complete change over, pick you up and bring you back to vollie HQ to sign off at the end of your 5 hour shift.
- Always adhering to Bluesfest volunteering process, conditions, Health & Safety Policy and the law.
- Having fun, interacting & enjoying the festival!
Frequently Asked Questions
Can I volunteer more hours on other days as I am not able to get there on the
Unfortunately no, if you would like to volunteer during the festival you must be available for
volunteer work on all 5 days. Thurs, Fri, Sat, Sun, Mon. You will need to complete a 5 hours
shift on each of the 5 days. Please note that Thursday the 9th April is NOT a public holiday,
please take this into consideration and organise yourself accordingly.
Can I volunteer with my friend/s?
Once you have been accepted to volunteer at Bluesfest 2020, (you will receive an acceptance
email) your best option for volunteering with friends it to all log in to your volunteer profiles
together/at the same time and choose the same roster preference.
Please note we try very hard to give you your preferred roster however it is not a guarantee.
Is there camping for volunteers?
Volunteers are responsible for organising their own accommodation and transport.
There are a small number of discounted camping spots available for volunteers, PLEASE
NOTE THIS IS FIRST IN BEST DRESSED, once this allocation is filled it will no longer be an
Once you have been accepted to volunteer at Bluesfest 2020 we will send you an acceptance
email, which will outline how to log in and select your roster.
Discounted vollie camping can only be purchased once all of these steps are completed. Info
on how to orgainse the discounted vollie camping will be emailed to you once you have
selected your roster.
For alternative accommodation options please research the local area or look into regular
Bluesfest general camping tickets. but as mentioned this is your own responsibility.
Where to go?
(Tyagarah, Lot 5)
The Bluesfest site is located at Tyagarah Tea Tree Farm, located 9km north of Byron Bay CBD.
Volunteers are required to make their own way to the festival site via their own transport, carpooling
and/or public transport. You will be sent more info on the location of Vollie HQ closer
to the festival.
Parking can be some distance from the festival site and hence adequate time should be
allowed to ensure a relaxed, safe journey and to be on-site on time. Parking for Vollies is free!
During the festival (only) frequent shuttle bus services run to and from the festival area to
various local centres (Byron Bay, Mullumbimby, Brunswick Heads, Bangalow and Ballina) for
Be organised – make sure to organise your travel plans (if applicable) in advance.
As already mentioned please take careful note of the volunteer requirements (dates, public
holidays, festival location etc.) and ensure that you are able to fulfil these before committing.
When and where must I be for registration if I am volunteering during the
When you select your roster preference as well as shift times it will tell you your registration
time. This will also be communicated in the weeks leading up to the festival. Registration is at
Vollie HQ. You will be sent a map in the lead up as well.
Please ensure you have read the shifts carefully and are aware that as a ’during festival’
volunteer you are required for shifts Thurs, Fri, Sat, Sun and Mon.
What do I need to know for my volunteer shifts?
• Turn up 15 - 30 mins before your shift starts
• Be prepared for your shift when signing on (wearing closed shoes, fed/hydrated, post
• Sign on for your shift at the correct rostered time with your team leader and from
there you will be escorted to your work place, do not wonder off without your team
• Fulfil your duties in the role you have been assigned too, stay at your post at all times
during your shift and/or follow provided instructions.
• Sign off at the end of your 5 hour shift without delay with your team leader (not
before or sometime after)
• Always adhere to Bluesfest volunteering process, conditions, Health & Safety Policy
and the law.
• Have fun, interact & enjoy the festival!
Please read through the attachments in the acceptance email for further information.
Is there camping and/or transportation for pre-fest?
Short answer NO.
If you wish to volunteer for pre-fest please be aware that you will have to organise your own
accommodation offsite and transport to and from the festival site. These roles are great for
Is there post-fest volunteer work?
YES, feel free to check in on this page at a later stage for
any updates. Please do not count on there being post-fest volunteer work.
Can I swap one or more shifts?
Unfortunately the answer is no, but………
We are dealing with a large number of volunteers and if everyone were to swap around we
wouldn’t be able to run the department and cater to the festival’s needs. Our rosters are
rotating to ensure a fair distribution across the 5 days. However, if you get to the festival and you desperately need to see a band, and you REALLY need to swap a shift, talk to your team leader when you arrive. If it is ok with them you can try and find someone in another roster to swap that shift with. This is by no means a given but we will try and help if we can.
Can I change my roster preference?
You will be able to change your roster preference up until we lock them in and send you your
assigned roster. Please note that you can only select available rosters as a preference and
rosters will fill up rather quickly.
Once you receive communication from us that your roster has been assigned you will not be
able to make changes.
What do the roster colours mean?
Red – Camping
Orange – Waste management
Green – Bars
Purple – Customer Service
Hover over the info button for all the details on each roster.
How do I withdraw my volunteer application?
If you are no longer able to volunteer with Bluesfest 2020 PLEASE withdraw as soon as
possible. This will free up a spot for someone else. If you are unable to volunteer and do not
withdraw this could affect any future prospects of volunteering with Bluesfest.
Volunteer withdraw instructions:
1. Log in to your volunteer profile
2. Click on OPPORTUNITIES tab
3. Click on “Sign me up for Bluesfest 2019”
4. Click WITHDRAW button
Back of House roles – Blue Team
Please be advised that these roles are allocated somewhat differently. They are not available to
choose as a roster preference. There are only a few spots available and we assign them on our
end. If you are experienced in this area and wish to volunteer in this area please ensure you
have advised so in your volunteer application. You can add this information to your volunteer
profile: My Profile – Additional Info – Scroll down to Qualifications & Skills.
If you have done one of these roles in the past please not the role and the year you volunteered in your applications
5 day Festival Pass
What do I get in exchange for volunteering?
As a Bluesfest 2020 you are committing to 25 hours of volunteer work. This work is for one ‘5-
day ticket’, which is non transferable, or for exchange for single one-day tickets.
What is the volunteer bond?
Please note that as a ‘during festival’ volunteer if your application is successful, you will be
required to commit to a $200 bond when you register on site. You will need a valid credit card or visa debit card, we will pace a hold on $200 which will be released on Tuesday following the festival. The bond will be only forfeited in the event of misconduct and as a result and you are removed from the volunteering team.
A bond commitment from volunteers helps to ensure we have a secure and honest volunteer
team to help run the event and minimises disruptions for the volunteering team and the
Good conduct is
• Turning up 15 mins before your shift starts
• Being prepared for your shift when signing on (wearing closed shoes, fed/hydrated,
• Signing on for your shift at the correct rostered time with your team leader and being
escorted to your work place.
• Fulfilling your duties in the role you have been assigned too, staying at your post at all
times during your shift and/or following provided instructions.
• Signing off at the end of your 5 hour shift without delay with your team leader (not
before or sometime after)
• Always adhering to Bluesfest volunteering process, conditions, Health & Safety Policy
and the law.
• Having fun, interacting & enjoying the festival!
For further info and downloads please log in to your Volunteer Profile and view the
information on the homepage/dashboard.
Is there paid work?
We are the volunteer department and as such only organise the volunteers, please do not
contact us in regards to paid work! Hint: Loads of vollies get paid work the following year, work hard and show your department manager what you’ve got. An awesome attitude goes a long way!
My Volunteer Profile
How do I log in?
Click here to log in, then enter your username and password.
If you do not remember your password click on “forgot username or password” and it will
take you through steps to reset your password. You will receive your new password in an
email. Once you log in it will prompt you to update your password.
If you do not remember your username click on “forgot username or password” and it will
take you through steps to retrieve your username. You will receive your username in an
Please follow the below steps in order to get involved with Bluesfest 2020
Log in create a new username below.
Fill out an application for Bluesfest 2020
Once you have submitted your application you must head to your volunteer profile, Go to the OPPORTUNITIES tab, then on the OPPORTUNITY LIST dropdown tab, (make sure NO Filters have been ticked) then down to the ACTIVITY HEADER scroll down and click on the “Sign Me Up For Bluesfest 2020” link. When you have done that, please click on the Green ‘SIGN UP’ button.
Finally, head back to the MY PROFILE menu and update any details in the Contact Information and Additional Information sections. You can even upload a photo of yourself if you wish! Again, remember to hit the SAVE button with any changes you make.
Log out and wait for us to contact you! After we approve you, you will need to log in and officially choose your roster.