Volunteer Agreement
Volunteer Agreement
What you can expect from us
- Provide you with clear information about your role within the organisation, including a role
description
- Give you the appropriate training to enable you to carry out your role.
- Provide appropriate support and supervision and be available to speak to during office hours.
- Ensure you are not in a role which should be filled by paid workers.
- Treat you respectfully and professionally at all times
- Work with you in line with our equal opportunities and health and safety policies
- Provide you with insurance cover to cover your actions when volunteering on hospital premises,
providing you do not work outside the boundaries of your training.
- Reimburse out of pocket expenses, in line with the current expenses guidance.
- Communicate with you regularly and keep you informed of any changes relevant to your role
- Provide open, honest and fair feedback about your volunteering
- Make you feel welcome, valued and appreciated
What we expect from you
- Accept and support the PROUD values of the Trust
- To act in a professional manner and maintain professional relationships with staff, patients and
families
- Comply with the relevant policies and practices of the Trust, in particular the Volunteer Policy and
Procedures
- Recognise that you represent the organisation and therefore need to act in an appropriate manner
at all times when wearing your volunteer uniform and ID badge
- Only wear your volunteer uniform and ID badge when you are on duty as a volunteer and never
wear it outside of these times
- Be reliable and on time
- Treat patients, visitors, staff and other volunteers with dignity and respect
- Do what is reasonably required to the best of your ability
- Attend any training required by the organisation, including training updates as required
- Accept appropriate supervision and guidance from the staff
- Accept the organisation’s problem solving procedure relating to volunteers
- Notify the ward/department if you are unable to attend your placement for any reason. This
includes time taken for holidays.
- To commit to the time period agreed at interview and let us know as soon as you can if there is a
problem with this
- To declare any conflict of interest which may arise from your volunteering
- To advise of any changes in your circumstances which may affect your suitability for the role e.g.
criminal charges
