Organization Policies

Volunteer Agreement

What you can expect from us


  • Provide you with clear information about your role within the organisation, including a role


  • Give you the appropriate training to enable you to carry out your role
  • Provide appropriate support and supervision and be available to speak to during office hours
  • Ensure you are not in a role which should be filled by paid workers
  • Treat you respectfully and professionally at all times
  • Work with you in line with our equal opportunities and health and safety policies
  • Provide you with insurance cover to cover your actions when volunteering on hospital premises,

    providing you do not work outside the boundaries of your training

  • Reimburse out of pocket expenses, in line with the current expenses' guidance 
  • Communicate with you regularly and keep you informed of any changes relevant to your role
  • Provide open, honest and fair feedback about your volunteering
  • Make you feel welcome, valued and appreciated


What we expect from you


  • Accept and support the PROUD values of the Trust
  • To act in a professional manner and maintain professional relationships with staff, patients and


  • Comply with the relevant policies and practices of the Trust, in particular the Volunteer Policy and


  • Recognise that you represent the organisation and therefore need to act in an appropriate manner

    at all times when wearing your volunteer uniform and ID badge

  • Only wear your volunteer uniform and ID badge when you are on duty as a volunteer and never

    wear it outside of these times

  • Be reliable and on time
  • Treat patients, visitors, staff and other volunteers with dignity and respect
  • Do what is reasonably required to the best of your ability
  • Attend any training required by the organisation, including training updates as required
  • Accept appropriate supervision and guidance from the staff
  • Accept the organisation’s problem-solving procedure relating to volunteers
  • Notify the ward/department if you are unable to attend your placement for any reason.  This

    includes time taken for holidays.

  • To commit to the time period agreed at interview and let us know as soon as you can if there is a

    problem with this

  • To declare any conflict of interest which may arise from your volunteering
  • To advise of any changes in your circumstances which may affect your suitability for the role e.g.

    criminal charges

I am new to

You will need to enter a unique username to identify yourself to the system. You should select something that is easy for you to remember such as your email address or your name. Your username must be at least 6 characters long. If the name you enter is already in use by someone else, you will be prompted to choose another username.
Username must not start with space
Username must not end with space
Username must not have two or more spaces in a row

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