Organization Policies

Volunteer Agreement

What you can expect from us

 

  • Provide you with clear information about your role within the organisation, including a role

    description

  • Give you the appropriate training to enable you to carry out your role
  • Provide appropriate support and supervision and be available to speak to during office hours
  • Ensure you are not in a role which should be filled by paid workers
  • Treat you respectfully and professionally at all times
  • Work with you in line with our equal opportunities and health and safety policies
  • Provide you with insurance cover to cover your actions when volunteering on hospital premises,

    providing you do not work outside the boundaries of your training

  • Reimburse out of pocket expenses, in line with the current expenses' guidance 
  • Communicate with you regularly and keep you informed of any changes relevant to your role
  • Provide open, honest and fair feedback about your volunteering
  • Make you feel welcome, valued and appreciated

 

What we expect from you

 

  • Accept and support the PROUD values of the Trust
  • To act in a professional manner and maintain professional relationships with staff, patients and

    families

  • Comply with the relevant policies and practices of the Trust, in particular the Volunteer Policy and

    Procedures

  • Recognise that you represent the organisation and therefore need to act in an appropriate manner

    at all times when wearing your volunteer uniform and ID badge

  • Only wear your volunteer uniform and ID badge when you are on duty as a volunteer and never

    wear it outside of these times

  • Be reliable and on time
  • Treat patients, visitors, staff and other volunteers with dignity and respect
  • Do what is reasonably required to the best of your ability
  • Attend any training required by the organisation, including training updates as required
  • Accept appropriate supervision and guidance from the staff
  • Accept the organisation’s problem-solving procedure relating to volunteers
  • Notify the ward/department if you are unable to attend your placement for any reason.  This

    includes time taken for holidays.

  • To commit to the time period agreed at interview and let us know as soon as you can if there is a

    problem with this

  • To declare any conflict of interest which may arise from your volunteering
  • To advise of any changes in your circumstances which may affect your suitability for the role e.g.

    criminal charges

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