Overview of the Tech Support and Computer Training Programs
The North Shore Women's Centre is a non-profit organization working with self-identifying women and gender-diverse individuals on the North Shore. Our mission is to improve the social, economic, legal and political status of women, and to encourage and support self-empowerment by acting as a resource and a catalyst for change, from feminist perspectives. We have seen the significant barriers this has created for many women who require additional skills and information to use technology, so we felt it was important to address these barriers.
Job Summary
A long-standing program offered by the NSWC, our Basic Basic Computer Training Program offers free, one-on-one lessons taught by a volunteer Computer Trainer. These classes teach participants basic computer skills and increase familiarity and confidence with computers use.
Computer Trainers work from a manual guideline to deliver basic lessons and can customize each lesson to suit the needs of their students. Lessons take place weekly at the NSWC between opening hours from 10am-3pm, Monday-Thursday. Computer Trainers commit to one 1-2hr shift per week, teaching 1-2 clients for an hour each. Volunteers are expected to commit for a minimum of 6 months.
Duties and Responsibilities
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Inquire about each client’s current computer knowledge.
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Discuss client’s learning goals regarding computer skills.
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Guide client's through computer training models with an empathetic and strength-based approach.
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Encourage participants to practice between sessions either on their own, with family/friends, or at the centre.
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Build confidence with computers for clients.
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Be an ambassador for the NSWC program and services.
