Volunteer Application Disclaimer

 

Thank you for your interest in volunteering for the CCMA Country Music Week 2023 in Hamilton, Ontario!

 

Country Music Week is comprised of three major components: a dynamic music festival, the prestigious CCMA Awards Show Presented by TD, and an engaging industry conference that recognizes the dedicated individuals working behind the scenes in the Canadian country music industry. We invite you to volunteer and participate in the upcoming 2023 Country Music Week, where your valuable contributions will be an integral part of the success of the event. You will have the opportunity to work alongside fellow passionate music enthusiasts while playing a crucial role in promoting and honoring Canadian country music.

 

The event will run from Thursday, September 14 until Saturday, September 16. Please note that volunteers may be required for shifts beginning Monday, September 11.

 

Volunteer Orientation has been scheduled for the evening of Tuesday, September 12, from 6:00 PM to 8:00 PM at FirstOntario Centre in Hamilton, Ontario. 

 

Please note a few guidelines prior to creating an account and completing your application below. 

  • Volunteers must be 18 years or older to apply
  • Volunteers must be available for a minimum of 3 of the 4 days of the event and take a minimum of 2 shifts of approximately 4-6 hours per shift

VOLUNTEER EXPECTATIONS

Volunteers are the backbone of large events, and will help make Country Music Week 2023 in Hamilton a fun and successful event. That being said, there are important guidelines that must be followed to ensure your safety and the safety of attendees:

Work under the umbrella of Team Leaders specific to assigned events, overseen by the Volunteer Manager, Abbey Steeneveld, In addition, accept the authority and supervision of Hamilton CCMA Host Committee and the CCMA staff.

Should any issues or problems arise that are outside of your ability to resolve or in your discretion need to be reported please reach out to the on-site CCMA staff member or contact the Volunteer Manager.

Represent Hamilton, the CCMA and its valued sponsors, partners, and stakeholders with high standards of decorum and professionalism.

Be neat, clean, presentable and in uniform for all assigned shifts as outlined in the dress code below.

Act in a responsible, courteous manner and refrain from consuming alcoholic beverages or recreational drug use while volunteering. If planning on consuming alcohol while off duty, anything identifying yourself as a volunteer must be removed.

Be punctual and fulfill agreed upon time commitments, duties and tasks, including, but not limited to, those explained through orientation and requested by your team lead.

Only access food and events specifically designed for volunteers. Snacks will be provided but we do ask that you bring the refillable water bottle provided to you at the Volunteer Orientation.

Provide information pertaining to Country Music Week 2023 and answer questions as accurately as possible. If a question becomes too political or sensitive, do not speak off the record or provide inappropriate information, gossip or give your own thoughts or beliefs. If you cannot directly answer a question, find someone that can. If you must answer a question with “I do not know” be sure to add “but, I will find out”. 

Do not speak to the media without consent from a CCMA staff member.

Respect the privacy and confidentiality of all those involved in Country Music Week 2023.

Refrain from approaching any entertainers for autographs or photographs while acting as a volunteer or while wearing your Country Music Week 2023 credentials.

Refrain from using your cell phone (to talk or text) while on shift, unless absolutely necessary to obtain information or respond to an emergency.

Permit the CCMA to request reference and /or criminal record checks if necessary.

Familiarize yourself with your city and area. Know where to obtain information to assist visitors.

There will not be one volunteer check in location or volunteer lounge. Please check in 15 minutes prior to your shift with the team lead at your volunteer location.

Volunteers are responsible for their parking and will not be reimbursed for such costs.

As a volunteer it is your responsibility to attend all scheduled shifts. If you are suddenly unable to make a shift due to an emergency, you must notify Abbey Steeneveld, (519) 400-6402 as soon as possible.

Grant permission to the CCMA all rights, titles, and interests in any, and all photographs, images, videos, or audio recordings made by the CCMA in conjunction with your volunteer services during the Country Music Week 2023.

Please be aware that failure to comply with the above volunteer expectations may result in termination of your volunteer position.

VOLUNTEER DRESS CODE

1. Country Music Week 2023 accreditation and lanyard

2. Official Country Music Week 2023 volunteer t-shirt

3. Black or blue jeans, black or denim skirt, capris or walking shorts

CCMA EDI STATEMENT

The core values of diversity, equity, and inclusion are fundamental to who we are at the Canadian Country Music Association (CCMA). As we work towards an industry that is representative and supportive of all artists, teams and fans, we are committed to cementing these values as an integral part of our culture, with the goal of creating sustainable change in the country music space and beyond. Maintaining an equitable and inclusive environment is essential to our success, and we honour every member of our community and welcome them with fair opportunities that celebrate and honour differences in race, ethnicity, gender identity, socioeconomic status, sexual orientation, religion, ability, language, age, size, and more. We understand that upholding these standards is imperative to achieving our mission, and that in order to evolve the genre and music industry as a whole, it is crucial we listen to feedback from our staff, members, and community, challenge those who reinforce exclusionary practices, educate those who want to be agents of change, and take meaningful action to foster an environment where everyone can see themselves reflected. Canadian country music has  rich and complicated history, and cultivating a more diverse, equitable, and inclusive CCMA is critical to its future.

While we appreciate your interest, submitting a Volunteer Application Form, does not guarantee an applicant a spot on our Volunteer Team. All approved volunteers will be notified by email, and sent directions regarding next steps.

We appreciate your time and commitment to making this event a success!

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