Organization Policies

Thank you for your interest in volunteering with Overture Center for the Arts. Overture uses a 3rd party software system called Better Impact ( to assist with management and scheduling of it's volunteers. Please create and remember your username and password to complete an application. This information will be used to create your volunteer profile. After you complete training, you will use this username and password to sign up for events.

Volunteer ushers will be looked to for guidance during an emergency and are representatives of Overture Center to the public. Ushers interactions with guests are extremely important. It is due to this reason all Ushers must be prepared to meet the following qualifications:

  • Attend two training sessions in full. (1 for New ushers & 1 for Current Ushers, plus shadowing 2 shows)
  • Provide friendly customer service with a smile.
  • Be knowledgeable about theater policy and not afraid to enforce it. 
  • Be able to stand for up to one or more hours.
  • Be capable of easily navigating stairways and provide leadership and direction in the event of an emergency. 
  • Work in darkened conditions with fluctuating audio and lighting levels. 
  • Commit to working a minimum of 2 shows per month.
  • Be dependable and punctual.
  • Adhere to the dress code. Supply your own black jacket/pants.
  • Communicate using email.
  • Sign-up online using a volunteer scheduling system on your computer.
  • Understand you are responsible for parking fees and transportation costs.
  • Must be vaccinated, and provide proof of vaccination.

Space is limited in the volunteer usher program. Those of under-represented demographics are encouraged to apply. 

I am new to

You will need to enter a unique username to identify yourself to the system. You should select something that is easy for you to remember such as your email address or your name. Your username must be at least 6 characters long. If the name you enter is already in use by someone else, you will be prompted to choose another username.
Username must not start with space
Username must not end with space
Username must not have two or more spaces in a row

I already have a username

If you have signed up with this organization before, or are a member of another organization that uses, you can use the same login to access all organizations with which you are associated.
Forgot your username or password?
Already use to volunteer with this organization?
Go to volunteer login

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