Organization Policies

1.  Screening

  • Minimum age requirement:  14 years old
  • If you are 18 years or younger you will need to complete a Youth Volunteer Consent Form.

2.  Responsibilities

       A volunteer has the following rights:

  • To be given a suitable assignment
  • To know as much about the agency (Burnaby Village Museum) as possible
  • To have an awareness of volunteer expectations
  • To be given support, guidance and direction
  • To be given feedback and evaluation
  • To be heard
  • To be recognized
  • To be given information relevant to his/her daily assignment
  • To be treated with the same respect as a co-worker

      A volunteer has the following responsibilities:

  • To be committed to the job at hand; be dependable and sincere
  • To perform duties promptly and be on time
  • To give advance notice if he/she cannot attend a shift
  • To be loyal to the community service he/she works with
  • To accept direction and decisions of the volunteer’s supervisor
  • To maintain the integrity of the agency (Burnaby Village Museum) and respect all confidences of his/her employers and clients
  • To be willing to learn and take part in orientation and training sessions
  • To abide by the Museum’s policies including safety rules and regulations
  • To participate with enthusiasm
  • To treat all staff, visitors and other volunteers with respect

3.  Safety

  • All volunteers have the responsibility to prevent accidents and injuries by; observing safe practices and procedures, reporting unsafe conditions and practices and taking an active role in ensuring the safety of themselves, other volunteers, participants and city staff.

4.  Cell Phone and Social Media

  • Please refrain from using your cell phone while you are volunteering.
  • It is not appropriate to use your personal communication devices or personal media accounts to communicate with program participants.

5.  Privacy and Anti Spam Disclaimer

  • Personal information is collected and used for the purpose of administering the City of Burnaby’s volunteer programs.
  • The City of Burnaby is collecting this information under s.26 (c) of the Freedom of Information and Protection of Privacy Act.
  • Please be aware that any information collected may be stored on servers belonging to Better Impact.
  • Canada’s Anti-Spam Legislation (CASL) requires that no electronic messages with any degree of commercial content can be sent without you first providing your express consent to receive a commercial electronic message (CEM) through an email, phone, instant messaging service etc. The completion of an application with the City of Burnaby volunteer program indicates informed consent to receiving email messages.

If you wish to unsubscribe from email messages, you can do so by ending your volunteer relationship.

For questions regarding the collection of Personal Information and receipt of electronic messages please contact:

Pierrette Hodnett | Records and Information Administrator | Department of the City Clerk | City of Burnaby | 4949 Canada Way, Burnaby BC V5G 1M2 |  | Office 604-294-7290

I understand that if I do not agree with the above commitments my volunteer duties with the Burnaby Village Museum may be terminated.



I understand that if I do not meet the above commitments my volunteer duties with the Burnaby Village Museum may be terminated.


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