Organization Policies

As a volunteer for the City of Long Beach Animal Care Services, I agree to:

Be 18 years of age or older to volunteer directly with animals.

Read, comprehend and follow detailed policies, procedures and protocols.

Have no felony or record of cruelty, abuse or neglect of animals and/or children.

Serve in an entirely voluntary capacity, without receiving any compensation or employment benefits available to regular City of Long Beach Animal Care Services employees.

Make a 4-month commitment to my volunteer services. If no hours have been entered during a 4 month period, the volunteer profile will be made inactive.

   Adhere to sign – in, scheduling (if necessary), training and safety procedures.

Carry out my volunteer duties in accordance with training protocol and seek assistance from City of Long Beach Animal Care Services staff when necessary.

Conduct myself with kindness, dignity, courtesy and consideration for all on City of Long Beach Animal Care Services' premise and strive to make my volunteer duties professional in quality.   

   Wear my apron at all times while in the shelter.

   Wear appropriate clothing for the duties I am performing. Absolutely NO shorts or open-toed   shoes allowed.

   ALWAYS exercise compassion and care with the animals, never treating an animal in a way that could be constructed as abusive or disrespectful.

   Under no circumstances am I to discuss animals in quarantine or on hold pending an investigation with any outside party or on social media.

   Understand and accept the guidance and decisions of the professional staff at City of Long Beach Animal Care Services regarding animals care decisions and volunteer procedures. Any problems or disagreements should be discussed with the Volunteer Coordinator.



I understand the handling of animals and other volunteer activities involves a risk of injury. On behalf of myself, my heirs, personal representatives and executors, I hereby release, discharge, indemnify and hold harmless the City of Long Beach Animal Care Services, its employees and agents from any claims, causes of action and demands of any nature arising out of, or in connection with my volunteer activities on behalf of the City of Long Beach Animal Care Services.

I understand that my volunteer service at City of Long Beach Animal Care Services is entirely at-will and that I or the City of Long Beach Animal Care Services can terminate my volunteer service at any time and for any reason.

I understand that public relations are an important part volunteering and I hereby authorize City of Long Beach Animal Care Services to use any photographs of me in its possession for public relations purposes unless otherwise noted.

I understand that I may have my photo taken or published while volunteering my time at City of Long Beach Animal Care Services and I am responsible for letting the photographer know if I wish to be excluded.


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