Information to consider prior to application

Hello and thank you for showing an interest in becoming a One Meal Volunteer. We look forward to welcoming you to the One Meal team!

We try to make volunteering easy; but there are some things we need from you to get you started.

Firstly, all One Meal volunteers 18 years and over, require a Working With Children Check (WWCC). This can be obtained online free of cost (for volunteers) via the link below, or from a Service NSW office.

Your WWCC may take a week or two to process, and we will need it from you before you can start, but in the meanwhile you can get your contact details, availability and interests into our system so you’re ready to go just as soon as it arrives. Registering in the system also means we can keep you in touch with news and opportunities as they come up.


Food Safety

The safety of our patrons is of the utmost importance. We must therefore ensure we follow food safety standards at home, whilst preparing food for our patrons, and also whilst handling food at our services. Please ensure you understand and comply with the following guidelines.

Please discuss any queries you may have with your Area Coordinator.


  • Ensure food is thoroughly cooked
  • Defrosting - Always defrost meats in the fridge 
  • Consider your travel time when making menu choices and how well you'll be able to keep foot hot / cold
  • Ensure food preparation surfaces and utensils are clean and dry prior to contact with food.
  • Prevent cross-contamination between cooked and raw food (ie separate utensils - in the fridge store cooked foods above raw foods.


Hand washing is one of the most important actions you can take to prevent food borne illness. Hands should be washed (with hot soapy water) and thoroughly dried prior to food handling and whenever they are likely to be a source of contamination (ie after using the toilet, smoking, coughing, sneezing, eating, touching hair, scalp etc)

Whilst not mandated by The Food Standards Code, One Meal requires all volunteers involved with the serving of food at our services to wear gloves. Gloves should be replaced whenever they are likely to be a source of contamination (refer hand washing for sources of contamination).

4-Hour / 2-Hour Rule

Studies have been done that show food can be safely held out of temperature control for short periods of time without significantly increasing the risk of food poisoning. The time for which food can be safely held between 5'C and 60'C is commonly referred to as the '4-hour / 2-hour rule' and is applied as follows :


'Use immediately' means that the food must be provided to patrons within that 2-hour period, or else cooked or processed to reduce or eliminate any pathogenic bacteria present in the food.

Take Away Food

Consideration should be given to the safety of any food provided to patrons to take away. The food must comply with the 4-Hour / 2-Hour rule when served.

Food Safety - It's in your hands


Intellectual Property, Assets and third-party relationships

Intellectual property created by volunteers in support of One Meal, including such items as content, logos, pictures and videos, remain the property of One Meal.

Assets created by volunteers in support of One Meal, such as social media sites, pages and accounts, remain the property of One Meal.

Relationships with third parties which are created or leveraged by volunteers in support of One Meal, including any associated content such as third party contact information, remain the property of One Meal.

Note: A third party is any individual, organisation or other entity who is not a volunteer nor the registered charity One Meal - it makes a difference. 


Volunteers are expected to respect the privacy of our patrons. If any information of concern is provided to you by a patron, this should be escalated in confidence via the service Team Leader / Area Coordinator.

Photos / Social Media

One Meal is very active on social media and photos of volunteers often appear on various social media platforms and the One Meal website. One Meal reserves the right to use images and cannot provide assurances with regard to the use of digital images.

Safety & Risk

Volunteering with One Meal involves interacting with patrons and volunteers as well as handling service equipment. As such volunteering with One Meal is not without risk. Volunteers must conduct themselves in a manner that does not compromise their safety or that of others.

Incident / Accident

All incidents, accidents or events involving unwelcome behaviour must be reported to the Team leader or Are Coordinator (or if preferred to One Meal Head Office).

One Meal reserves the right to terminate the services of any volunteer. Termination decisions will be at the discretion of the Area Coordinator or the Board.

If you wish to proceed to the next stage of your application please indicate your acceptance of these guidelines and login below. We look forward to working with you.

I am new to

You will need to enter a unique username to identify yourself to the system. You should select something that is easy for you to remember such as your email address or your name. Your username must be at least 6 characters long. If the name you enter is already in use by someone else, you will be prompted to choose another username.
Username must not start with space
Username must not end with space
Username must not have two or more spaces in a row

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