Island Health Volunteer Commitment and Understandings

Island Health asks all volunteer applicants to:

  • Consent to a Ministry of Public Service criminal record check, including a vulnerable sector check (no cost - instructions will be provided).
  • Commit to volunteer regularly (typically 2-4 hours/week – with flexibility for vacations and other life events).
  • Complete online training (2-4 hours). Further onsite training is provided once accepted.
  • Provide proof of vaccination (two doses) against COVID-19.
  • Receive an annual flu vaccination (or wear a mask during flu season – approximately Dec to Apr).

Additionally, for English Language Learners, we respectfully request that all applicants have achieved the equivalent of the Canadian Language Benchmark level 6 for listening and speaking, or above, prior to applying. This ensures our volunteers have the ability to understand and communicate important information about health and safety should it arise while they are volunteering in our facilities. If you are unsure, this assessment tool may help you determine your Canadian Language Benchmark (CLB) levels.

Better Impact Privacy Statement

MyImpactPage is a web-based Volunteer Management System managed by Island Health’s Volunteer Resources and Engagement Team and hosted by Better Impact. The personal information collected by Island Health from you is collected under the authority of section 26(c) of the Freedom of Information and Protection of Privacy Act [FIPPA] and will be used to manage and coordinate your volunteer activities with Island health including processing your application, assigning you to an activity/location, scheduling volunteer shifts and providing you with access to online training.  


From time to time, Island Health may communicate with you electronically through the MyImpactPage application. This functionality uses the third party services of Twillio to send emails to you. When this occurs your name, email address, IP address and the subject line of your email will be stored in the United States (US) for approximately 30 days. During this time, the information may be subject to US laws and regulations. Accordingly we will not include any Personal Information in the subject line of emails transmitted to you. For the greatest clarity, the content of emails or any of your personal information entered into MyImpactPage will be stored only within Canada. By creating an account, you are consenting to the storage of your name, email address, email subject line and IP address in the United States as described above.


If you have questions pertaining to this, please contact If you have general questions about the collection of your personal information at Island Health, please contact

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You will need to enter a unique username to identify yourself to the system. You should select something that is easy for you to remember such as your email address or your name. Your username must be at least 6 characters long. If the name you enter is already in use by someone else, you will be prompted to choose another username.
Username must not start with space
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Username must not have two or more spaces in a row

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