Organization Policies

Our essential policies are the following:

 

Multimedia consent

By checking the box below, I authorize the Jeffery Hale Community Partners to photograph or videotape me during the course of my volunteer activities and to use these for educational or publicity purposes in print and electronic media (i.e. e-newsletters, website). I waive any rights to compensation or ownership of these photographs, digital or video images. I also give my consent to receive quarterly editions of Volunteer Voices, an e-letter for volunteers of the Wellness Centre at Jeffery Hale.

Confidentiality agreement

As a volunteer member of the team, you will likely learn details about the personal lives of clients. You must keep this information confidential. “Confidential” means that you must not reveal clients’ names or talk about them to anyone else in ways that could make their identity known to others. Confidentiality is a core value in providing safe and ethical health and social services. Our board of directors, staff and clients are counting on you as a volunteer to respect to this rule. Respecting confidentiality also helps protect you from any personal liability. Failure to comply may lead to dismissal from your volunteer duties.

 

Duty of care

We have a duty of care to ensure the safety of our clients. You have, therefore, been asked to provide two character references who can vouch for your suitability as a volunteer, like a colleague or past employer (not a relative). I understand and authorize the Volunteer Coordinator to check the references I have provided. I understand that the information will remain confidential and will be read only by authorized individuals in accordance with privacy legislation as necessary to respect the organization’s Duty of Care.

 

Insurance

Jeffery Hale Community Partners carries general liability insurance that covers you during the volunteer activities you conduct on behalf of the Centre. Community Services also protects its volunteers through CNESST. Volunteers are covered in most areas, with two important exceptions:

 1. Volunteers are not trained medical professionals. You must NEVER perform a medical procedure or give medications, not even an aspirin. This is to protect everyone from mishaps: you, the volunteer, the client and the Wellness Centre.

 2. Community Partners’ insurance does not cover volunteers’ personal vehicles. If you use your own car to do your volunteer work (such as driving a client to a medical appointment), then you must tell your insurance company.

 

By checking the box below you acknowledge and accept these important policies above.

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