Essential policies

Confidentiality agreement

As a volunteer member of the team, you will likely learn details about the personal lives of community members. You must keep this information confidential. “Confidential” means that you must not reveal clients’ names or talk about them to anyone else in ways that could make their identity known to others. 

Confidentiality is a core value in providing safe and ethical health and social services. Our board of directors, staff and clients are counting on you as a volunteer to respect to this agreement. Respecting confidentiality also helps protect you from any personal liability. Failure to comply may lead to dismissal from your volunteer duties.

As a volunteer, I agree to abide by the code of ethics, confidentiality and regulations in force in the performance of my tasks. 

Duty of care

We have a duty of care to ensure the safety of our clients. You have, therefore, been asked to provide your birth date so that we may conduct a standard police check (level: background check).

I understand and authorize the Volunteer Coordinator to check my record. I understand that the information will remain confidential and will be read only by authorized individuals in accordance with privacy legislation as necessary to respect the organization’s Duty of Care.


Jeffery Hale Community Partners carries general liability insurance that covers you during the volunteer activities you conduct on behalf of the Centre. Community Services also protects its volunteers through CNESST. Volunteers are covered in most areas, with two important exceptions:

1.  Volunteers are not trained medical professionals. You must NEVER perform a medical procedure or give medications, not even an aspirin. This is to protect everyone from mishaps: you, the volunteer, the client and the Wellness Centre.

2. Community Partners’ insurance does not cover volunteers’ personal vehicles. If you use your own car to do your volunteer work (such as driving a client to a medical appointment), then you must tell your insurance company.



We accept volunteers of 18 years and older only. If you'd like to volunteer has a school or community group, please communicate with your school for a community service learning agreement to which we are open. 




You must have a minimal level of English to understand and follow tasks or instructions given for your safety and well being. 


I declare and acknowledge that all the tasks I will perform will be performed without remuneration.

False statement

A false statement or omission of fact may be sufficient cause for rejection of my application or dismissal.


By checking the box below, I agree to these policies and that a background/criminal record check will be conducted if you work directly with a vulnerable clientele. 

I am new to

You will need to enter a unique username to identify yourself to the system. You should select something that is easy for you to remember such as your email address or your name. Your username must be at least 6 characters long. If the name you enter is already in use by someone else, you will be prompted to choose another username.
Username must not start with space
Username must not end with space
Username must not have two or more spaces in a row

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