Mission, Values, Philosophy of Care & Code of Conduct

Our Mission

To excel in providing Christian care, accommodation and services to older Western Australians.

Our Values

Compassion - We respond to people’s needs with care and empathy
Justice - We treat each person fairly and honestly
Hope - We are optimistic in the face of every challenge
Inclusiveness - We welcome people from all walks of life

Philosophy of Care

At Amana Living, we strive to enrich the mind, body and spirit of those we care for by:

  • Adopting a person-centred approach which incorporates Amana Living’s 3Rs;
  • Generating a sense of passion and energy about people living their life to the full;
  • Supporting residents/clients, their families and representatives to exercise informed choice about the care services they receive and be inclusive of those parties they wish to include;
  • Creating opportunities for people to stay connected with past friendships and to develop new ones;
  • Providing support to maintain relationships (including intimate);
  • Appropriately supporting residents/clients with diverse needs;
  • Supporting residents’/clients’ diverse needs through the provision of care and services that are responsive, culturally safe, and encourages personal identity and inclusiveness;
  • Providing safe and effective services and support for daily living that meets the emotional, spiritual and psychological wellbeing of our residents and clients;
  • Providing effective personal and clinical care that is best practice, tailored to the needs of individual residents and clients, and optimising health and holistic wellbeing;
  • Creating opportunities to improve and restore physical abilities and mental agility so that people can keep fit, active, involved and independent wherever possible;
  • Treating our residents, clients and representatives with dignity and respect while maintaining their privacy;
  • Encouraging feedback to improve our care and services;
  • Supporting people to explore and develop their spirituality.

Code of Conduct for Staff & Volunteers

As an employee or volunteer worker of Amana Living I am committed to the Mission, Values, Philosophy of Care and Culture of the organisation. I therefore promise to work within these declarations as well as Amana Living policies and procedures with diligence, honesty, compassion and respect to provide a safe and fair environment for our residents and clients, their families, our staff and volunteers, visiting practitioners, contractors and the community.

I will endeavour at all times, to conduct myself and carry out my work so that those receiving or providing services are not harmed or discriminated against.

I understand and agree that I will at all times keep confidential any information obtained through my role as a volunteer for Amana Living and that I will not directly or indirectly disclose information to any person at any time without the written permission of Amana Living.

In the event that I become aware of any event or circumstances, medical condition or impairment, or am otherwise sick or injured in a way that will impact on my ability to safely perform this role, I will review my participation with the Service Manager, Site Volunteer Champion or Volunteer Services.


I confirm that I have read, accept and agree to abide by Amana Living's Mission, Values, Philosophy of Care and Code of Conduct for Staff & Volunteers.  Please confirm this Declaration by ticking the box below. 

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