Organization Policies

Foundation Communities

Age Requirements:

Volunteers who are 18 or older (or a high school within one of our partnering high schools) can serve in any role with the Community Tax Centers.

Volunteer Philosophy Statement:

We believe that our volunteers and staff members are the greatest resource to Foundation Communities programs. Volunteers and staff will work side by side to deliver our mission of empowering low-and-moderate income families and individuals with the tools they need in their pursuit of personal and economic success. Although responsibilities may differ, we believe that volunteers and staff members should both lead and serve. Volunteers are vital and essential to programming needs of Foundation Communities.  

Volunteer Bill of Rights:

-Volunteers will be treated like coworkers with the utmost professionalism, courtesy, and will not be seen as “free” help.

-Volunteers have the right to be heard.  We are committed to providing effective channels of communication for feedback and effective and efficient conflict resolution.

-Volunteers will be given the opportunity to provide feedback on their experiences helping us to provide a better experience for volunteers, clients and staff.

-Volunteers have the right to receive the appropriate training necessary to fulfill their roles and responsibilities.

-Volunteers have the right to work in a safe and friendly environment. You have a right not to tolerate working in an environment of disrespect, harassment or abuse of any form.

-Volunteers have a right to work in an environment that supports and encourages diversity.

-Volunteers have the right to work in an environment that supports personal and professional development.

-Volunteers have the right to be and will be recognized and acknowledged for their commitment and talent.

Volunteer Standard of Conduct:

-Volunteers will treat clients and residents professionally, courteously and respectfully.

-Volunteers will safeguard confidentiality of clients and residents in all matters.

-Volunteers will provide service to the best of their ability and act in the best interest of the client and residents.

-Volunteers will only provide services they are qualified and trained to give.

-Volunteers will exercise reasonable care for Foundation Communities equipment and space.

-Volunteers will not solicit business from clients and residents or use knowledge gained from Foundation Communities training for personal gain.  As well volunteers should not act as a representative of a company, organization or from the field they work during time spent volunteering with Foundation Communities.

-Volunteers will not accept payment for services provided.

-Volunteers will follow the policies and procedures designated by the Foundation Communities.

-Volunteers will sign policy and agreement forms prior to providing client services.

Important: This volunteer application form is for the Community Tax Centers in Dallas, Texas. You should receive an automatic email from our online system confirming submission of your application after you complete it. If you do not receive the confirmation, please check your junk mail filters and update your email settings to receive messages from "postmaster@volunteer2mail.com" as a safe sender. We have had problems with certain domains, especially with Hotmail.com and Outlook.com and with City of Dallas and Dallas County employee addresses. If you use one of these, we encourage you to create a free Gmail account for volunteer communications, and we can assist you in setting that up. Notifications about training and other essential updates will be sent via this system, so it's very important that our emails get to you.

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