Volunteer Policies and Code of Ethics

Volunteer Code of Ethics

Volunteers may not accept monetary compensation for the performance of tasks as a volunteer, including fees, gratuities or gifts to either the volunteer or to the volunteer’s immediate family or household. (This excludes nominal “thank you's", such as food and beverages when volunteers are working at events where Canyon Lake Gorge provides the same for participants in that event.)

Volunteers who have access to school groups, private tours, or propriety information must respect the confidentiality of their positions and the visitors.

Use of Volunteers Policy:

The achievement of the goals of Canyon Lake Gorge is best served by the active participation of citizens of the community.  Canyon Lake Gorge accepts and encourages the involvement of volunteers at all levels within our organization.  All staff and volunteers are encouraged to assist with the roles of the volunteers and act as advocates in the recruitment of volunteers from the community.

Definition of a Volunteer:

A “volunteer” is anyone who, without compensation or expectation of compensation, beyond reimbursement of expenses incurred in the course of his/her volunteer duties, performs a task at the direction and on the behalf of the organization.  A volunteer must be officially accepted and enrolled by the organization prior to the performance of the task. 

Representation of Canyon Lake Gorge:

Volunteers are not allowed to take any action or make any statement, which might significantly affect or obligate GBRA, Canyon Lake Gorge, or Army Core of Engineers. Volunteers should seek prior consultation and approval from Director of Programs.  These actions may include but are not limited to public statements to the press, lobbying efforts with other organizations or on a social media website, collaborative or joint initiatives or any agreements involving contractual or other financial obligations.  Volunteers are NOT authorized to act as representatives of GBRA or Canyon Lake Gorge.  (If a representative of the media approaches a volunteer or employee it is the responsibility of the volunteer or employee to direct the media representative to the Marketing/Communications Department immediately without further comment.)

Confidentiality:

Volunteers are responsible for maintaining the confidentiality of all proprietary or privileged information to which they are exposed to while serving as a volunteer. This is true whether this information involves a single member of the staff, volunteer, client or other person or overall business of GBRA and Canyon Lake Gorge. This is also true for photos and reports as they will need permission from appropriate staff prior to being posted on public media. Faces of children without consent can never be posted.

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