Organization Policies

It’s great to hear that you are interested in volunteering with SA Ambulance Service (SAAS). Our amazing volunteers are the face of SAAS in country South Australia.

Hopefully the FAQs can answer any questions you may have, but if not, please give us a call on 1300 175 584. The Volunteer Support Unit will be happy to have a chat!

If you'd like to apply now, please read through the information below then register for a Better Impact account to submit your application. Your progress cannot be saved so please allow yourself 10-20 minutes to complete the application.

Metropolitan Adelaide residents are encouraged to apply, however, priority will be given to people who live in the country towns where volunteer stations are located. 

Our communication with you will mostly be by email so please add the following email address: to your favourites, to ensure that we are not treated as spam.


SAAS are committed to keeping the South Australian community safe

To ensure the health and safety of our workforce, patient facing staff are required to be clean-shaven to ensure efficacy of personal protective equipment. 

Operational volunteers are also required to achieve and maintain their immunity against the following vaccine preventable diseases: Hepatitis B, Measles, Mumps, Rubella, Chickenpox, Diptheria, Tetanus, Pertussis, Influenza and Poliomyelitis, in addition to three doses of a TGA approved COVID-19 vaccine. 



SA Ambulance Service (SAAS) recognises the importance of protecting the privacy of individuals’ personal information.

When applying for a volunteer position at SAAS, you will be required to provide certain information about yourself.

Collection of your information

SAAS collects your personal information in order to assess your volunteer application.  

SAAS may also make notes and prepare confidential reports in respect of your application.

SAAS generally collects the information it requires directly from you by way of written materials (e.g. your application), interviews or telephone discussions.

If you do not provide SAAS with the information it requires, it may not be able to process your application (and therefore may reject it).

In limited circumstances, SAAS may also collect information about you from third parties. SAAS will conduct criminal record checks and may collect and store information about you from law enforcement bodies, government agencies or any referees which you have nominated in your application.

Use and disclosure of your information

SAAS will store your personal information for as long as SAAS believes it may be required.

SAAS will only disclose the information contained in applications to third parties which assist us in our recruitment functions.

SAAS will not disclose your personal information to any other third party, except with your consent or in accordance with the Commonwealth Privacy Act 1988.

Before providing SAAS with the name and contact details of any other individual (such as your referee) in connection with your application, you must first obtain their consent for their personal information to be included on your application.

You should also inform the person that:

>             their personal details will be disclosed to SAAS in connection with your application
>             they may request access to the information held about them by SAAS by contacting us at the address set out below.

Access and correction

You may seek access to personal information held about you by SAAS.  SAAS will correct or amend any information which it considers inaccurate, incomplete or out-of-date.

Access to information must be made in accordance with the Freedom of Information Act 1991 (SA) in the prescribed manner and forwarded to:

Freedom of Information Officer

SA Ambulance Service

GPO Box 3


Telephone: 1300 13 62 72

Full details of SAAS’s privacy procedures are set out in its Privacy Policy, copies of which may be obtained by contacting SAAS as above.

I am new to

You will need to enter a unique username to identify yourself to the system. You should select something that is easy for you to remember such as your email address or your name. Your username must be at least 6 characters long. If the name you enter is already in use by someone else, you will be prompted to choose another username.
Username must not start with space
Username must not end with space
Username must not have two or more spaces in a row

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