Volunteer Code of Conduct

VOLUNTEER CODE OF CONDUCT

As a volunteer representing SCACC, your conduct and interaction with staff, other volunteers, the animals, and the public is expected to always be professional and courteous. The purpose of the code of conduct is to set standards of behavior expected from the volunteers of SCACC.

The Volunteer Code of Conduct clarifies the expectations and principle of SCACC. Volunteers should recognize that reading these policies is essential to maintaining a safe shelter environment for you and for the animals.

Should a volunteer display unprofessional, dishonest or disrespectful behavior, the volunteer will be asked to leave the premises. Such behavior may be grounds for termination of volunteer status.

RESPECT:

  • Respect others, even though you may not agree with them.
  • Display sensitivity, consideration, compassion for animals and others.
  • Use good judgement.
  • Recognize the scope of authority of yourself and of staff members.
  • Listen to the needs of others and be free of judgement.
  • Always communicate respectfully and honestly.

SAFETY:

  • Keep safety at the forefront of every activity you perform.
  • Follow the rules presented to you in this handbook.
  • Use equipment and supplies as they are intended to be used.
  • Report all injures immediately to a staff member.

QUALITY:

  • Perform all task to the best of your ability.
  • Ask for help, when you need it.
  • Recognize your limitations with animals and other activities.
  • Be accountable for your actions.
  • Strive to promote a positive environment, using excellent customer service practices with other volunteers, staff, customers, and animals.

Please review the additional Volunteer polices and procedures during this application carefully. By selecting "I accept", you acknowledge that upon approval of your application, this is a legally binding agreement to follow and uphold all of the following policies found and signed within. 

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