Individual Application Form

PLEASE READ: We are currently not taking new applications at this time as our current volunteering shifts are being filled. We will re-evaluate this need in April 2026, so please check in again in a few months if you would still like to volunteer with us then. 

Auckland City Mission Te Tāpui Atawhai values the people who give up their time, skills, experience and energy to work as volunteers.  

This following text outlines the main commitment of the Mission and of Volunteers to each other.   We believe that these commitments will provide the best volunteering experience for volunteers and also for those that we stand with (our ‘clients’).

Auckland City Mission - Te Tāpui Atawhai Values

Our Values are:

Manaakitanga

We recognise and value the mana of every person as equal or greater than our own through hospitality, generosity, aroha and respect.

Rangapū   

We seek to engage in authentic partnerships characterised by mutual trust, integrity, respect, transparency, commitment and collaboration. We demonstrate our commitment to Te Tiriti o Waitangi through our actions.

Atawhai 

Compassion, care and grace guides our every interaction

Manatika / Mana Orite

Committed to equity and seeking dignity for all, we will fearlessly advocate with and for people experiencing greatest need.

Auckland City Mission’s responsibilities to you – we will:

• Provide appropriate supervision, support, training, information and resources to enable you to fulfill your duty and responsibility. 
• Seek to resolve any problems that may arise while you are volunteering.
• Take all practicable steps to keep you safe from harm while you are volunteering.

Your general responsibilities to Auckland City Mission –you will:

• Agree that your activity as a volunteer will be unpaid
• Act in the best interests of the Mission at all times
• Make yourself aware of, and follow, our policies and procedures, including those related to Health and Safety and COVID 19
• The account holder must be 18 years and over
• Op shop volunteers can be 16 years but may be asked to provide parental permission 
• Take all practicable steps to ensure your safety and that of others when volunteering
• Maintain appropriate boundaries with Mission clients
• Participate in relevant training. 
• Not disclose any confidential information about the Mission or clients of the Mission 

Volunteer Ineligibility

• If you are currently serving community service.
• If you currently have a pending/active charge not yet resolved in the courts.
• You are not willing to complete a safety check. 

Volunteers can be terminated immediately and without notice for the following reasons.

• Non-disclosure of criminal history 
• You have provided false information or falsified documents at any stage of volunteer engagement  
• Failing to show up for shifts without notification on more than 3 occasions 
• Non-compliance to Mission procedures including negligence in terms of health and safety
• Theft/Pilfering including removal of goods without consent from any Mission properties  
• Violence or abuse show towards another staff, volunteer or member of the public
• Inappropriate sexualized behaviour
• Inappropriate engagement with clients