Organization Policies

  1. Dress code: (Depends on location and scope of duties).
    Example: 
    •    Office: Business casual, no jeans or tennis shoes
    •    Food Pantry/Drives/Thrift Store: Casual work clothes and closed toe shoes
    No offensive language or that promote products such as alcohol. 
  2. Missing a Shift: If you’re unable to make it in for your shift, we appreciate a phone call or email to let us know. Please communicate with your supervisor directly to inform them of any absences 24 hours in advance.
  3. Valuables: Please avoid bringing valuables with you as The Salvation Army cannot be responsible for any damage or loss. If you need to bring anything with you, please discuss storage options with your supervisor. 
  4. Safe Environment:
    • Working with children, youth and vulnerable adults:
      • The Salvation Army takes the safety of children, youth and vulnerable adults very seriously and conducts background checks and a training program called Safe from Harm to ensure their safety. Ongoing volunteers who will be working directly with children, youth or vulnerable adults will be required to have a criminal background check conducted and attend training regarding work with these special populations. Safe from Harm training can be done by attending a class or completing an online course.
    • Reporting Harassment:
      • Volunteers witnessing child abuse, sexual abuse, physical, mental or sexual harassment must report it immediately to their supervisor or other Salvation Army staff. The Salvation Army does not condone any such incidents. If you have questions regarding what constitutes abuse or harassment, please contact your supervisor.
    • Confidentiality:
      • Confidentiality is a right guaranteed to our clients, donors and our volunteers. Clients’ and donors’ needs, concerns, personal problems and financial status are not to be discussed with anyone other than the appropriate staff member. A criminal background check is required for volunteers in positions dealing with sensitive information. Volunteer applications, evaluation and other volunteer information will also be kept completely confidential 
    • Non-discrimination:
      • It is Salvation Army policy that there will be no discrimination or harassment in its programs, activities or employment. Paid staff and volunteers need to treat people with dignity and respect.
    • Photography:
      • By volunteering with The Salvation Army, you agree that your photograph/image may be used for promotional purposes and displayed publicly. If your photograph/image should not be used, please notify your volunteer supervisor immediately.
      • Please refrain from taking photos of our participants in the programs as to respect their privacy. Must have consent by a supervisor and client for any photos taken. 

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