Our CARE Values and Mutual Commitment
All staff and volunteers are champions of our CARE values. Upon becoming a Dougie Mac Volunteer you agree to our values.
Our Commitment to you:
- We will place you in a role which we have mutually agreed. We will discuss the role and offer an alternative if the role is not suitable and if this is feasible.
- Your Line Manager and / or a key person will be accessible should you have any matters for discussion and will welcome this.
- We will ensure that you are covered by our liability insurance whilst undertaking tasks which have been allotted to you.
- As per our regulator the Care Quality Commission (CQC) we will ensure you receive the required training for your role(s).
- All relevant Dougie Mac policies and procedures, will apply to you whilst you are Volunteering with us. These are available via your line manager and Volunteer Services.
Your Commitment to us:
- You champion Dougie Mac and our values at all times.
- You make a serious commitment to us with regard to attendance to Volunteer as agreed with your line manager.
- You inform us, in advance and with as much notice as possible, when you are unable to attend your sessions.
- You adhere to relevant policies, procedures and rules of the Hospice and attend training as required for your role.
- You maintain all aspects of confidentiality including information regarding patients, relatives, donors and staff at the Hospice. You understand that any breach of confidentiality is not acceptable and may result in dismissal from Volunteering at the Hospice.
Data Collection Information
The data you provide on this form will be used by Douglas Macmillan Hospice (Dougie Mac) to communicate with you about your volunteering application. The data is transferred to information system, 'Better Impact Software Ltd'. For further information, please refer to our privacy notice: here
Photography
In order to provide care for local people within North Staffordshire, we need to continually promote hospice services and income generation initiatives. This is often through the use of advertising and marketing materials such as within newspapers, on our website, social media platforms and materials produced to promote our hospice events and campaigns. By applying to be a volunteer at Dougie Mac you accept that photographs may be taken of you and used in this way. If you are unhappy with this please inform the individual photographer to ensure you are not included.
