REACH Volunteers Policy and Expectations
REACH Volunteers Policy and Expectations
Volunteer Eligibility
To apply as a volunteer with REACH:
- You must be 18 years of age or older.
- A Police Information Check is required. Please apply online at:
https://www.policesolutions.ca/checks/services/edmonton/
Policies and Expectations
Code of Conduct
Volunteers are expected to:
- Maintain professionalism at all times.
- Uphold confidentiality.
- Demonstrate respect and courtesy toward all individuals.
- Act in alignment with REACH’s values of inclusivity, collaboration, and accountability.
Abuse and Harassment
REACH maintains a zero-tolerance policy for abuse or harassment in any form.
If you witness or experience such behavior, report it immediately to your on-site supervisor or volunteer manager.
Your safety and well-being are our top priorities.
Attendance and Communication
- Arrive on time for your scheduled shifts.
- Notify your supervisor or volunteer manager as early as possible if you are unable to attend.
- Reliable communication helps ensure the success of our programs and events.
Emergency and Safety Protocols
- All volunteers will be briefed on emergency procedures relevant to each event or program.
- Follow all safety guidelines and ask your supervisor for clarification if needed.
Substance Use
The use of alcohol, marijuana, or any substances that could impair performance or judgment is strictly prohibited during volunteer shifts.
Privacy and Confidentiality
Volunteers must:
- Protect the privacy of participants and fellow volunteers.
- Handle personal or sensitive information with discretion and in accordance with REACH’s privacy standards.
Cybersecurity
When accessing or using technology and digital resources:
- Volunteers must follow REACH’s cybersecurity policies.
- Sensitive information must be handled securely and responsibly.
Dress Code
- Volunteers should dress appropriately for their assigned roles.
- A clean, comfortable, and professional appearance is required.
- REACH T-shirts will be provided and should be worn during volunteer shifts unless otherwise directed.
